lost access

Discussion in 'Help Archive' started by UrsusMaiorus, Mar 15, 2020.

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  1. UrsusMaiorus
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    UrsusMaiorus Well-Known Member

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    my alt tbonesteaks is part of a group project with gamer yoda and the acc was hacked it was my friends but he agreeed to let me use it and now he cant access could i transfer it to another account Kerahna Leeeroieee
     
    UrsusMaiorus, Mar 15, 2020
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  2. Blyx
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    Blyx Senior Member

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    What are you looking to have transferred from the account?

    It appears, you're looking to have the coop transferred - in this case, you can request the group invite you on a different account and remove the hacked account from the island. You could transfer any items you have from the problem account you're using to a new one. You wouldn't need staff help to do this.
     
    Blyx, Mar 15, 2020
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  3. UrsusMaiorus
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    UrsusMaiorus Well-Known Member

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    he owner is tbonesteaks and i want it transfered to jguy10
     
    UrsusMaiorus, Mar 15, 2020
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  4. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    In order to prevent players from just randomly claiming others' islands as theirs, I will need some proof that you were the owner of that account. For example, a receipt from when you bought something from the store, or a recent screenshot of you talking in /msg to someone, that I can match to chat logs. Once that is done I can transfer ownership of the island to a different coop member, but it must be someone currently in the coop. Then, they can add your new account and transfer it to you.
     
    Kerahna, Mar 15, 2020
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  5. UrsusMaiorus
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    UrsusMaiorus Well-Known Member

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    i trusted gamer on itand accidentlay msged a bunch of people from it if i get like 4 people to say its mine it that enough proof i dont have screenshots also it did get banned for being my alt
     
    UrsusMaiorus, Mar 16, 2020
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  6. UrsusMaiorus
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    UrsusMaiorus Well-Known Member

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    UrsusMaiorus, Mar 16, 2020
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  7. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    If you have a screenshot of you sending a private message to anyone using that account I can match it to chat logs to confirm it’s yours. I can check ban history as well but the ban message would need to mention who the main account is (and not all mods ban with that in the message).
     
    Kerahna, Mar 17, 2020
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  8. UrsusMaiorus
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    UrsusMaiorus Well-Known Member

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    Good news the mod put banned for being alt of ursusmaiorus
     
    UrsusMaiorus, Mar 17, 2020
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  9. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    ok, I can confirm that tbonesteaks is an alt of ursusmaiorus. I can't transfer the island to jguy10 though, because that account is not in coop. I can only transfer the island to someone currently in the same coop as tbonesteaks.
     
    Kerahna, Mar 17, 2020
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  10. UrsusMaiorus
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    UrsusMaiorus Well-Known Member

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    no one is in his coop its fine dont wrooy about it
     
    UrsusMaiorus, Mar 24, 2020
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  11. athyrix
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    athyrix Senior Member Premium

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    hi there!
    If this is still an issue, Kerahna is saying that in order for leadership to be passed onto a new person, there must already be someone in the coop. If there is no one in the coop, then nothing can be done until there is someone in it.
    Regarding your latest message, it seems like you no longer need help? Please let us know so we can help you further, or we can lock this thread and put it in the archive section.
    Thank you :)
     
    athyrix, Apr 3, 2020
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  12. UrsusMaiorus
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    UrsusMaiorus Well-Known Member

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    u can lock the thread
    sorry for not letting u know earlier
     
    UrsusMaiorus, Apr 6, 2020
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  13. athyrix
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    athyrix Senior Member Premium

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    That's okay! :)

    Thread locked & archived!
     
    athyrix, Apr 6, 2020
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