donation problems

IGN: PHC007
package: $100 package, iron kit, cobble kit.
I never got a mail with the receipt because I paid with bank transfer.
However, I do have a picture from the site itself. (it should be attached as a file)

More than 24 hours have passed since the payment and I can only use /kit cobble.
I wonder when I will receive the other packages.

EDIT: I recently found a prove of payment on my bank account (it's in dutch because I live in Belgium)

 

Has this been solved?

 

No, not yet

 

It's been more than two weeks and the problem is still not solved. Can anyone help?

 

I'm sorry, If I tag an admin, their tags are off. But anyways here CypriotMerks Noobcrew

 

thnx

 

You're welcome

 

Still not solved?

 

no not yet

 

a month later and still not solved

 

i might buy the 100$ package again, is this a good idea???

 

No, you should either contact cyp or noobcrew, (start a conversation with them)

 

I did that like a month ago and I still got no response.

 

You should have the following; $100 donor, cobble kit & iron ingot kit.

Reply back to this thread, need you to confirm you have them. Thanks

 

nope , still only got acces to /kit cobble

 

Why didn't I receive my rank yet, CypriotMerks???

 

I didn't receive it yet, make sure you make me 100$ donor (and give the iron kit) on .net.

 

Oh I might know what is happening, because you bought $100 kit cobble, iron ingot when you buy a rank the command is using /pex user {name} group set donor100 basically removes you from all groups and sets you in donor100. I'll add your kits when I get online.

 

ok thanks i'm going to try it out

 

now i cant even do /kit and /kit cobble anymore
the 100$ ranks still doesn't work either