Donation Issue

Discussion in 'Help Archive' started by nw_zw, Mar 22, 2017.

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  1. nw_zw
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    nw_zw Member

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    Hi I purchased 3 pets for Bunningsnag about 20 hours ago and it has not gone through. Can anyone look into this and help me? I have receipt below.
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  2. Fun
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    Fun Tyler Jøseph Premium

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    I'd give it a bit more time, it may go through. Did the payment show up on your credit card?
     
  3. nw_zw
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    nw_zw Member

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    It was a prepaid card so I don't know if I can check that, but I got the email
     
  4. Fun
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    Fun Tyler Jøseph Premium

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    Oh, I see. I've paid with that before, and it took around four days. Prepaid cards usually take longer.
     
  5. nw_zw
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    nw_zw Member

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    Ok thank you. Only person that has been able to provide me with an answer.
     
  6. Fun
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    Fun Tyler Jøseph Premium

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    No problem, if it doesn't go through within a few days, you can continue this and see if we can work it out. It should go through, though.
     
  7. nw_zw
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    nw_zw Member

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    Hi I believe I need some help it has been 3 days...
     
  8. Fun
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    Fun Tyler Jøseph Premium

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    Try waiting a total of a week. Also, try to pull up the prepaid card company and see what they say. Sometimes it's the company holding the money until they deem say. The prepaid company should be able to tell you what happened with the money.
     
  9. FatalDisaster
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    FatalDisaster Guest

    nw_zw Did the payment go through yet?
     
  10. Emerald
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    Emerald Senior Member

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    nw_zw please reply within 48 hours or less or this will be closed. Feel free to create a new thread.
     
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