Off topic thread: staff reports, who deals with them and how

Discussion in 'Off-Topic' started by CraftWithAbbie, Mar 20, 2025.

Thread Status:
Not open for further replies.
  1. bERYbERRY
    Offline

    bERYbERRY c000000000000000kies Builder Premium

    Joined:
    Mar 2, 2014
    Messages:
    10,459
    Discord:
    BertBerry#6530
    IGN:
    BertBerry
    who is the naughty staff member that u reported
     
    • Like Like x 1
    • Cookie Cookie x 1
  2. CraftWithAbbie
    Offline

    CraftWithAbbie Active Member

    Joined:
    Jul 19, 2022
    Messages:
    1,006
    Discord:
    CraftWithAbbie
    IGN:
    CraftWithAbbie
    I have no comments for that, just looking to learn how these work. If anything even is done to resolve them fairly
     
  3. LeoSteel
    Offline

    LeoSteel Well-Known Member

    Joined:
    Nov 25, 2019
    Messages:
    587
    Staff reports should not be public, because accusations can cause harm whether they are true or not.

    Staff are also volunteers, and it should be remembered that while they may or may not do things wrongfully, it should be kept in mind.

    I agree that staff reports should be respected and looked into, but if you don’t like the outcomes, you can’t spread more about bias and how staff handled it.

    Turning this thread into an echo chamber and talking about “things don’t change” and “staff have always been bias” will not help your case, so maybe avoid that.

    But your main points about staff reports stand it should be looked into, but again these people are volunteers they can’t control the communication between admins and owners as it’s their own personal time that they do this with. I hope it gets solved for you soon, but making threads like this that descend into slagging off posts will not help.

    This is not directed at any one person but as a reflection of the thread as a whole.
     
    • Agree Agree x 2
    • Useful Useful x 1
  4. CraftWithAbbie
    Offline

    CraftWithAbbie Active Member

    Joined:
    Jul 19, 2022
    Messages:
    1,006
    Discord:
    CraftWithAbbie
    IGN:
    CraftWithAbbie
    I'd agree about keeping the actual report in full private. But there should be an outcome post that's at least public. To let us know what the report highlighted and what has been done to resolve it.

    Sure, but volunteers or paid. Staff member's should always act with consideration towards the players. They volunteer to keep us safe in game and across their platforms from breaches of rules set out by the server Owner. If staff members start breaching those rules that us players are told to follow, they should still be held accountable disregarding if they're a staff member or not. It's a common courtesy to expect staff to be polite and respectful no matter their own personal opinions or thoughts of an individual.

    For sure, good points. I've had tickets closed down for fair reasons etc, but the there's then concern should reported issues that have been made aware through staff reports, start repeating themselves. Staff can for sure acknowledge that they have a raised issue, but decide not to address it. That doesn't make the staff report resolved. That's simply hiding the problem under rug.

    Yep. As stated though, these are my own opinions. Each person can have their own, these are just from my own past experiences.

    I know. It would be better though if the server Owner can take the time to start recognising when there's problems with the way some of the staff might be acting poorly. These are ways that if recognised can be learnt to improve on. Respectfully, communication is one of the required staff candidate qualities. How well they can interact with the community they volunteer to look after. Acting in a way that can harm a player shouldn't be a staff quality. It's that simple. Volunteering takes on that responsibility of looking after players first.

    In fairness, that's why I've only posted this as an offtopic discussion. It's good to see everyone's views, as each person has their own opinions. We can agree to disagree. And still learn something. I'm not trying to provide details that are personally regarding my specific report(s), but more just relating to the experiences so far having had to use the staff reports.
     
  5. needtorename
    Offline

    needtorename Content Creator Premium

    Joined:
    May 8, 2016
    Messages:
    1,961
    IGN:
    needtorename
    a good first point is that none general staff has responded to this yet to aknowledge or give any statement, mentioning this regarding their profesionalism on a big mc server such as the OFFICIAL sb server
     
    • Informative Informative x 1
  6. Triggered
    Offline

    Triggered Well-Known Member

    Joined:
    Jul 31, 2019
    Messages:
    210
    Staff reports :lmao:
     
  7. Novembree
    Offline

    Novembree Super Moderator Super Moderator Builder

    Joined:
    Apr 9, 2021
    Messages:
    1,257
    Discord:
    bree__
    IGN:
    Novembree
    Hello, I'm here to clear up a few points from a staff perspective. First off, thanks for bringing up your concerns.

    Staff reports are mainly handled by our staff managers Kerahna and Krissy. Very very rarely, Noobcrew may be involved. On occasion, staff reports can also be handled by super mods but it depends on the situation. However, primarily, Kerahna and Krissy are the individuals who spearhead Staff Report replies.

    Staff reports are investigated internally and actioned on depending on the situation. Unfortunately, we do receive a lot of bogus reports that need to be seeded out but generally, they are investigated very well (privately) so the appropriate outcome can be reached.

    If a staff report is not actioned upon, that is most likely because;
    1. The report fails to meet the criteria listed for making a staff report (Primarily issue; Evidence of attempting to resolve the issue is not displayed)
    2. The report was investigated and found to be not valid and does not display a staff member acting incorrectly
    3. The issue was already brought up previously in some other way and has already been handled
    4. The report is left open while it is being investigated, so it may seem like it's not "actioned on" but really, is still under investigation/being looked into

    If a staff member has acted wrongly, typically the situation will be dealt with privately by the staff manager(s) involved and depending on severity, that individual's problem could be handled a number of different ways. Since cases are so circumstantial, I can't get into more detail on that because each situation is different.

    Now to clear up a few other things:

    1. Staff members who are reported do NOT handle their own staff reports. This does not happen. They are always handled by upper management/another staff member.

    2. Staff reports are primarily handled by Kerahna and Krissy because they are the staff managers and it is their job to handle such reports. Noobcrew is not and should not be responsible for all staff reports because frankly, it is not his role to fill. He is the server owner and has dictated his trust in Kerahna and Krissy to handle issues appropriately. Noobcrew only involves himself in staff reports if they are of utmost importance/regard upper management.

    3. In an ideal world, Staff reports should be handled relatively quickly. However, there are some other factors at play here; A. Staff reports may take quite some time to properly investigate. Sometimes days, weeks or longer may be necessary in order to properly investigate/handle a complicated situation. B. We are volunteers. Kerahna and Krissy are both adults with IRL jobs, families, etc. There is a limited amount of time they can each volunteer to the server per week so sometimes it may take longer than you may like, but we have to respect that everyone has lots going on outside of Minecraft! :)

    4. If Noobcrew is involved with a staff report, it will take longer to receive an outcome or response. Noobcrew operates on his own timetable as staff management work is not his job, he handles things only if necessary. He operates on his own entirely and chooses when/how he responds given how busy he is with his many, many other tasks.

    Now, onto my personal opinions:

    I firmly believe that Staff Reports should remain private. Just like a HR Department in a company can receive complaints privately, I believe we should operate similarly. I do not believe it is necessary for every report to be shown to the public because they can be extremely damaging whether the report is valid or not, (for either the staff member or the player reporting). People's personal business does not need to be shared as it is between the upper management and the reporting player to discuss and find an outcome for. Some reports also may (theoretically) have very sensitive data involved in them which the general public does not need to see.

    Hope this helps.
    Bree
     
    • Agree x 3
    • Informative x 3
    • Amazing x 2
    • Like x 1
    • Friendly x 1
    • Useful x 1
    • Cookie x 1
  8. CraftWithAbbie
    Offline

    CraftWithAbbie Active Member

    Joined:
    Jul 19, 2022
    Messages:
    1,006
    Discord:
    CraftWithAbbie
    IGN:
    CraftWithAbbie
    Which is Understandable, recognising a bogus report compared to an actual report is always important.
    Krissy asked me two months ago to dm her regarding an open staff report, of which I have done and haven't had a single response or acknowledgement yet. I understand she has an irl life outside of the server as we all do, but appropriately responding within a fair time limit should be simple enough to do. Even crew had been on the forum posting actively whithout addressing the report issues he's been tagged in.
    So it doesn't look good when there's an act of silence especially after being asked to dm.

    And how does one go about resolving an issue with a staff that's broken rules and blocked you from all platform? Without opening a ticket, if I try resolve an issue you guys call it slander. And when I do open a ticket I feel like it's looked on as joke to you and laughed. With all due respect. That's just from my experiance.

    Which IF correct, that's fair. Lately evidences I've provided always get denied even when proven to be right.

    Let's agree to disagree here bree.

    If an issue has been brought up before, but your teams decide it doesn't require being handled and close the issue report, if I later have to report the same issues, Yet Again, then those issues have not been handled. Or at least not in a way to prevent them from reoccurring again.

    If it's an old issue that's been double reported sure I get that. But for new issues that repeat previous ones, they would still need to be handled.

    Okay, but like update the staff reports to say that?

    "We recognise these issues, it may take a few weeks to investigate them, well update you when possible." Goes a long way to reasure that it's not being ignored like always. Otherwise me bumping a report once weekly or fortnightly is fair, if left completely in the dark.

    So that's explaining why my current staffreport had a super mod reply to it that was also included as part of my report? Okay, you tell yourself what you want us to hear. And I'll just use my eyes to see that's false.

    I agree that crew should not be responsible for ALL staff reports, after all that's what kerahna and krissy are allegedly there for.

    But when it comes down to the same issues raising inseriousness, with several of the current staff, you'd have thought itnwould be In crews intrest to ensure his volunteers and staff are capable of performing their roles adequaty in a manner that brings No harm to us players.

    For smaller staff issues that's not as much of a problem.


    And as suggested, a simple update here and there can help massively to reasure a player that's reported staff, that their report is being looked into actively an not ignored. Lately this ignorance act game is strong. It feels.

    Sure but then again, major behaviour issues within crews staff team should take a priority over posting weekly updates that changed next to nothing. If he's got time to post those he's got time to respond briefly towards a dm or msg. Else it acts out like he knows there's raised issues but doesn't care about fixing them.and thats really not a good admin quality.

    A hr department would legally have to look into teh issues and address them accordingly within a reasonable time frame. If a employee gets fired as an outcome then usually there'd be a formal reason for it.

    It is entierly possible for a resolved staff report to have a public release post to explain what actions have been done to prevent further reprs happening. Ie, further staff training. This then reasures us as the playerbase that something is being done to support the server.
    Staff have to understand. That by volunteering for the position you put the players first. Customers always have that priority over staff in a buisness. If a staff is failing their duty of care, it should be publicly known what's happening abou it.

    Nor do I, just the more serious ones.

    So that explains why when a players been unfairly banned, and has to open an appeal to prove they've been unfairly banned. That's why you make those public even if they get denied?
    I guess players personal buisness and staffs personal buisness differs to you there.
    One rule for us another rule for them.

    It helps, though I don't agree with everything you've said here you've made some good points, thanks.
     
  9. Novembree
    Offline

    Novembree Super Moderator Super Moderator Builder

    Joined:
    Apr 9, 2021
    Messages:
    1,257
    Discord:
    bree__
    IGN:
    Novembree
    Hello again, I'll do my best to address everything I can.

    I won't speak on Krissy's behalf as I'm not involved in that. However, when it comes to Crew once again, moderation and staff-related issues are delegated the staff managers. Even if a player tags him in an appeal, staff report, etc, he is not required to respond. Krissy and Kerahna are to manage these areas, not him. In your staff report you already received a reply from Krissy. There was no need for Crew to be involved.

    Few things on this quote;
    1. It is your opinion that staff have broken rules, it is up to our Staff Managers to give the final say.
    2. You have not been blocked on all platforms by anyone, Abbie. There are some staff members who have asked you to stop dm'ing them though, because you were becoming increasingly ornery and hostile.
    3. None of us think your tickets are jokes and we certainly do not laugh at you. We take each and every ticket seriously and discuss things that are brought up. I'm sorry you feel this way, but I assure you that none of us have ever "laughed" at you. If you have any specific instances of this, feel free to dm me but I assure you this has not occurred anywhere.
    4. We have never denied looking at your evidence, we have only refused the way you want to hand in evidence (eg: when we were unable to pull chat logs one time etc).

    Proven to be right by who? The reports you are referring to have been denied by the staff team because they were proven to be unactionable. Everything you are saying is your personal opinion (which are you are entitled to) however, you have downright refused to accept the outcome of your reports simply because you do not agree.

    If a valid issue is brought up again for having re-occurred, it will be re-evaluated by managers. However, the issues you are alluding to were misnomers.

    There is no rule requiring management to give regular updates on staff reports. It is up the individual staff member to give responses when they are needed. It would be nice to have updates, absolutely, but it is not required. If a valid staff report is posted on the forums, it will be evaluated in due time.

    Your current staff report that you deleted did have a couple replies from a super mod in it. However, your original report was against a different staff member entirely. Your staff report added on an additional 3 staff members later on in your report who you believed to have mistreated you, one of which was that super mod. You cannot "add on" staff members in a staff report. Additionally, the super mod who responded to your staff report was not handling the report. That super mod simply clarified incorrect information you provided so that the manager who later handled your report had the most accurate information. Additionally, the other staff members who you tried to "add on" to your report only agreed with the original response from the person who you staff reported. It is NOT appropriate to staff report someone for agreeing with a conclusion from another staff member. I read the ticket myself and the 3 staff who responded to you were polite and did not act wrongly.

    I will not go into more details on your report here, but it is rude to paint that super mod in a bad light when they simply corrected your untrue statements.

    Krissy and Kerahna are not "allegedly" there for staff reports, it is their job entirely. Once again, it is of your opinion that staff are performing their roles inadequately. The outcome of your staff report was determined by the staff managers, as it should have been. There is no reason for Noobcrew to be involved.

    I would like to remind you that he is not simply an admin, he is the owner of this server. Once again, the "major behaviour issues" you are bringing up are your own opinion.

    Yes, if someone gets fired there would be a formal reason for it, which is given if a staff member is demoted on Skyblock. That said, there is no necessity for a public release post. Issues are handled internally and if there is a valid issue with a staff member, it should be handled privately out of respect for that staff member.

    By volunteering, we serve the people of Skyblock by properly investigating a case so that Staff Members who are innocent do not get wrongly convicted and can continue to serve the server/attend to their duties. The well-known phrase "customers are always right" does not always apply. Players are not always right.

    Unwarranted bans are incredibly rare, I think it's a straw man argument to bring this up here. Players have to break a rule (with evidence) to be banned. Then, it is up to them whether they want to go through the appeal process that will result in the outcome of their appeal being made public. Whereas Staff Members can be reported by anyone at anytime if someone thinks they acted wrongly. These reports are not "proven" until a manager can evaluate it. False staff reports can be damaging even when the staff member is proven to be innocent. However, players who are banned have been already proven to have broken a rule. There's a difference.

    Hope this clarifies things.
    Bree
     
    • Agree Agree x 5
    • Like Like x 1
    • Amazing Amazing x 1
    • Informative Informative x 1
  10. skaM
    Offline

    skaM Well-Known Member

    Joined:
    Dec 5, 2020
    Messages:
    352
    This exactly. I read “Staff Reports” as the title and started crying by how much I was laughing… i couldn’t stop… I still can’t. :lmao:
     
    • Like Like x 1
  11. Salvation
    Offline

    Salvation Active Member

    Joined:
    Aug 18, 2020
    Messages:
    120
    Discord:
    Salvation#0155
    IGN:
    YoureMySalvation
    That being said, surely staff reports (assuming they aren't spam or clearly bogus) should always warrant a response? Even if that response is simply denying the report, if the report was made with genuine concern for the server's well-being, the player should know their report has been seen, right? I understand that staff members are volunteers, but if you have absolutely no time to dedicate to a task, perhaps don't volunteer for it. Otherwise, use the time you've allotted to the voluntary role to... fulfil the role.
     
    • Agree Agree x 2
    • Cookie Cookie x 1
  12. SuperCoolWimp
    Offline

    SuperCoolWimp Active Member

    Joined:
    Sep 4, 2020
    Messages:
    124
    upload_2025-3-23_20-43-53.png
    Am I cooked, chat?
     
    • Funny Funny x 2
    • Cookie Cookie x 2
    • Like Like x 1
    • Informative Informative x 1
  13. CraftWithAbbie
    Offline

    CraftWithAbbie Active Member

    Joined:
    Jul 19, 2022
    Messages:
    1,006
    Discord:
    CraftWithAbbie
    IGN:
    CraftWithAbbie
    in my staff report, i had an off topic response from krissy, suggesting i could dm her directly to work out a resolution to all these issues. however, ive had total silence since then, which is really dissapointing, especially when krissy has time to react to your previouse response here, but has ignored me for the duration of my report. There reaches a poiunt where if issues that have been raised, arent bein g appropriatly addressed, that noobcrew should respond. seeing as its his staff and his server. it should be his interest to ensure his staff are up to appropriate standeds.

    the need for Noobcrew to be involved, is because of the ignorance being carried out by lack of care from the current staff. if the issues are addressed, then theres no need for higher involvement. is there.


    and what if the staff managers deem there to be no issues, because they dont want to admit that there actually are? becuase this is liuke my third or fourth staff report now regarding the exact same issues. mangering staff claiming ithere arent any issues, is a poor way of shoving it all under a rug to hide it all.

    i got banned for reporting cyber bullying, MULTIPLE TIMES of which those players finally now have had to sign a no interaction agreement to keep me from their harm. but i got banned initially for reporting that abuse towards me. i get banned of discord twice now for opening a support ticket asking for help, only to be mocked instead. i get blocked by your staff team denying me any support, after theyve insulted me, and provoked me into a reaction that they deem is fair to ban. so dont come at me saying you guys dont ban me off whatevr platforms, because thats a lie when ill i do is ask for your help and you all turn on me instead. theres reasons for all my staff reports... deal with them in a way that prevents more abuse being issued out by your Stafff.


    so you clearly havent looked into my currentpreviouse report.
    moray eel, and sours both instantly denied my last platyer report, and literally laughed at me mocking me calling the ticket absurd. sours then proceeded to take a screenshot of a comment i made to friends in the genral discord channel, as her SOLE evidence to proove me wrong, which is biased, unfair and just downright poor staffiong, refusibng to look inyo in game logs, cos what, im A kind person ? thats her literal excuse. So please ensure you have the full information before you start deniying whats already been proven in my ticket.

    And it is in fact the truth that your staff always instantly judge me for my tickets, no matter what the reson could be for, that is the definition of discrimination. allowing your staff to get their own personal dislike of me in the way of a fair ticket resolution.

    i dont need to dm you whats already been reported, thanks.

    okayt let me prove you wrong here..,

    frez denied over 50 screenshots of cyber bullying and abuse bbeing hurled my way by in game players, who now eventually have signed that no interaction agreement, so clearly thats a blatant lie.

    ive often had multiple tickets closed down, because your staff team refuses to take time to check in game logs, or accept credible evidences that i have taken my time to provide for you. ive also had my ability for a mod-help ticket option entirly removed before. therefore denying me any possibility of staff support.
    my forum reports dont get actioned in a way that shows support, but insatead always turned against me, agains despite me providing you with every bit of proof availble to me.

    therefor your coment claiming my evidences have never been denied is 100% incorrect. maybe its because your team cba to take time reading 50+ screenshots of proof, but thats not my fault if your team fails to do their job fairly.


    proven right, by the evidences provided and existing in game logs / witnesses.

    you can for sure deny a staff report because you feel theyre no actionable, but thats the entire reason for this thread, to show that this is happening, and that its entirely biased. from an outsider perspective bree, it feels like you literally cannot accept and admit that some of your staff do have existing issues that need to bve trained out. you cannot have staff carrying out ignorance towards us players simply becuasse they personally dont like that player,. that is Discrimination.

    respecrtfully, if a certain member of staff is incapable of supporting a player they choose to hate, they should step aside and let a member of staff that does get on support them instead.

    you say this, however more and more recently your team has been force closing tickets that could have very easily been sorted out, simply becuase they dont like me. force closing credible tickets for that reason should 100% be reportable. take for example, the players i currebntly have had sign contracts to keep me from their abuse?m nit took your team well over 6 months of my reports before you decided to step in to help, but the entirety of those 6 months, you kept issueing me bans and mutes for reporting PROOVEN ABUSE., if the abuse wasnt proven, then why eventually would there be four players sign no interaction contractsx? just because you personally decide my reports are invalid, donest make them so.
    I dont need to give you anty more examples, because youll simply just deny them all, as you currently have been.


    agree to disagree. you think that my current report is invalid, i certainly do not.
    in the three years ive been playing here, ive had to report staff for the exact same reasons, you should know bree, being one of those reported staff that turned against me at a time when i needed staff suport the most. so clearly these issues are being ignored and failed to be addressed to prevent further harm from your staff teams. but for sure, you go and deny all this.

    when i report a staff issue, i expect it to be looked into, and supported on. It's fine if you deem there is no punishment needed, at least reasure me that the behaviour issues wont happen again and will be improved on.


    constantly denyiong that there are any problems within the staff team, is failure to keep us safe from them,. acknowladging that there ARE issues, is the first step to training your team to be better. it really isnt that big of an ask.... unless youre proud of having a team that lets personal hatred over players get in the way of fair staffing support. that is.


    maybe then its time to refresh that rule. keep us in the know about what ever happens, otherwise how does a player know that their report is actually being looked into, and not swept under the rug.
    and evaluated in due time, can also mean that theyre never looked at. i still have an open staff report currently from last year, that has had not ONE staff reply to. So is that really in due time ? i think not.

    because its clear hopw biased the report is and that your team is refusing to show any ounce of support within it, so the entire point of that staff report is futile. hitting my head against a brick wall will help more than waiting for a reply thats never gonna come. if your team decide they do want to show support, by all means undelete the post from your private archives,. and ill wait for a response.

    and that super mod KNEW they were also a part of that report, ive reported four staff within it.however, at first yes i initially focused on the main staff whos done the offences towards me,. but ive updated it to become more acurate.
    uh, yes i most certainly can.

    right, which is why sours started a fight delibritly with me in the genral channel, then dms me accusing me af being a liar etc, but denys what i lied about, and blockss me, and then i get bannned for that ? id definitly say thats an unwarrented ban, provoking a player into a reaction that they deem bannable. wtf
     
    Last edited: Mar 24, 2025
  14. CraftWithAbbie
    Offline

    CraftWithAbbie Active Member

    Joined:
    Jul 19, 2022
    Messages:
    1,006
    Discord:
    CraftWithAbbie
    IGN:
    CraftWithAbbie
    y'know? im not even gonna bother reply to your arguments anymore bree. its clear the bias and denial happening here, and its honestly so dissapointing. you are well aware 0f the actions your staff team carried out that have hurt me,. when there could have been entirely different approach. but to instead jump to blaming me, mocking my grammar in the ticket, or calling it absurd simply because im a kind person, is not valid resons to deny me your support. its honestly disgraceful.
     
    • Like Like x 1
  15. Timmut
    Offline

    Timmut Experienced Member

    Joined:
    Dec 30, 2012
    Messages:
    281
    Discord:
    Timmut#4292
    IGN:
    BigChiefTim
    After somehow going from amicable conversation to you outright blocking me discord for not agreeing with you that the staff team has a personal vendetta against you and you alone, I felt I had a good addition to this thread.

    When you told me about your problem, I tried to help you by listening and coming up with solutions that were realistic. For anyone who doesn't know, I suggested Abbie close the staff report and this thread in order to try to create some sort of peace to show that she wanted the fighting to stop. Somehow, that turned into closing the staff report and making it public here, a much worse option that does no good for anyone.

    Just because you didn't get your way with your report doesn't mean you can claim the staff team is abusing you and targeting you. From what I understand you have been the center of multiple arguments and disagreements with players across both skyblock and economy. I am no expert at mediating or solving conflict between people, but when someone becomes the common denominator in many different disagreements, their reports and complaints hold less and less weight of truth with them. I am not nearly perfect, but even I know that it is nowhere close to staff's responsibility to find your lost shulker box on your island.

    The problems I see with the staff team all seem to revolve around apathy rather than ruthless behavior towards you only. At some point, you gotta realize that you are not the only person on this server and staff is not your personal team of attack dogs to sic on someone that was rude to you in chat.

    As I learn more and more about the situations you are in, it seems like you are the bully, the abuser, and are akin to a child throwing a tantrum on the grocery store floor when their parent doesn't buy them a cookie.
     
    • Agree Agree x 5
    • Disagree Disagree x 4
    • Informative Informative x 2
    • Friendly Friendly x 1
  16. CraftWithAbbie
    Offline

    CraftWithAbbie Active Member

    Joined:
    Jul 19, 2022
    Messages:
    1,006
    Discord:
    CraftWithAbbie
    IGN:
    CraftWithAbbie
    I havent blocked you, I've simply unfriended for now. I've unfriended you, because despite following advice from yourself, you claim that my own experiances with staff have not happened, simply becuase you see staff differently to how i do. its fine to disagree, but dont then put words in my mouth that arent true. At no point have i claimed or said that staff have a personal vendata against me, or against me alone.

    of which, ive taken the time to read and try your suggestions.
    i deleted the staff report, as you suggested that would go to show staff that i can put the report behind me or whatever, but that still does not address the issues that have been reported from happening again.
    i explained to you about me posting a convseration thread in off topic, and that was fine with you because i deleted the actual staff report.
    this thread, has already been open as a disccusion about how staff reports are handled. not speficially about mine, although ive provided a few of my own, and mine alone experiances that have led to this., that was before closing my stafff report. and i explained that i would be keeping this open. of which you seemed to be okay with.

    this is not what im claiming what so ever. i acknowladge reports ive made that staff deem not needing of attention and close before, that has nothing to do with my current staff report though. my current staff reports, are as a direct outcome of reciving neglect, and disrespect from the staff reported, i dont have to provide you or anyone with the details of that, nor should i have to proove my reports to players. staff are well capable of realising when theyve acted wrong or in a way that has harmed a player,. and they seem to refuse to do anything about it other than throw full blame to the players theyve hurt. if staff havent hurt you, fantastic,. i wish theyd treat me with the same level of respect they demand froim me first.

    how judgmental of you to say this ??.

    for one, you acknowladge that i have about 4 players sign a no interaction agreement with me, to keep me safe from their p[ersistant bullying. it took the staff over 6 months to intervene in a way to stop the bullying form occuring , but during those 6 months, i kept reciving punishments after punishments for simply asking suppiort to put a stop to it all. its common knowlagde in economy, that players went out of their way to spread hatred about me, and some of those are ones that signed an agreement to stop their abuse. if someone doesnt act ther same way to you, fantastic.
    and you have every right to think what you like about me, as i say, i dont need to prove myself to those that fail to see my worth. im a good person, that attracts a lot of negative attention, and whilst ive been learning to mange that better myself, it would be really appreciated if the staff showed that same support when its needed.

    see, this pettiness is whiy i unfriended you for now.

    i mentioned to you becuase you seem to think every mod help ticket ive opened is to report someone, i explained to you, that occasionally if say ive lost a shulker, ive asked in a game ticket if staff could find it when possible, and sometimes they have. I know its not their responsibility, but its one way staff are there to help players. you claim to not open any tickets, so i dont expect you to understand. but then you started claiming thats abuse of opening tickets, its why i deserve what i get etc ? so yeah unfriended for that nonsense.

    again, i ask you not to put words in my mouth that i havent said,. ive explained to you ways that staff have acted poorly towards me, and they have nothing to do with what you just said.

    sounds like something a bully would say ngl.

    dont dm someone advice, on how to help with a situation, but then ignore all the evidence given to explain the situation, and then blame them, simply because you dont have the same views. thats awful. i come to you in confidence, right, i explain my situation towards you, and follow some of your advice, but bbecause you dont agree with me, you refuse to se my views, you act all petty towards me in dms, leading to your unfriend, to give me peace, and you now come onto here, to start an arguement with me about being unfriended, calm.
     
    • Agree Agree x 2
  17. Novembree
    Offline

    Novembree Super Moderator Super Moderator Builder

    Joined:
    Apr 9, 2021
    Messages:
    1,257
    Discord:
    bree__
    IGN:
    Novembree
    I am going to keep this brief because it is clear you do not wish to have a civil dialogue.

    Again, I won't comment on Krissy's instructions since I was not involved.

    There are no issues to be addressed (given the outcome of your staff report), hence, Noobcrew does not need to be involved.

    There are no issues that need to be handled. Our managers are both adults who investigate and conclude cases based on all the information provided to them. If they have evaluated a situation and found that there was no staff error, then the report will be closed accordingly, whether you agree with it or not.

    No, the no-interaction agreements were drafted in mutual protection of both parties since you too were at fault. You have not been banned for reporting abuse, you have been banned for continually bringing up situations that were handled, slandering staff, slandering players, not dropping the topic, becoming hostile in DMs, etc. You have not been banned for opening support tickets. Do not lie.

    I have done my research into these situations, Abbie. Though you earlier said;

    who is the naughty staff member that u reported
    "I have no comments for that, just looking to learn how these work. If anything even is done to resolve them fairly" - Abbie

    Yet, here you have named staff members. This thread has become a rant for you, rather than a discussion. I am going to keep my post brief because it is clear you have no intention of learning from anything myself or others are saying and are just here to continue to drag out and argue non-issues.

    We are not discriminating against you. Please do not lie. We handle each of your reports and reply to your tickets, it's just that you do not accept their outcomes.

    We have not denied looking at your evidence, only the way you want to present your evidence to us. There have been a few occasions where you have uploaded screenshots to a Google Drive folder, or through some other link. We do not accept evidence this way because links can easily be tampered with, even if the link is from a major corporation like Google. You refused to send your screenshots any other way.

    Exhibit A:

    1. You have had multiple tickets closed down because the evidence you provided was insufficient to punish with, and then you became very upset when we would not take your side.
    2. We have not refused to check in-game logs. Unfortunately, there was a time where we had no access to in-game logs and when we did regain access, they are still only accessible for Administrators and that takes time to request and get access to.
    3. From our knowledge, you have never had access to #mod-help removed from you. If you can remember the circumstances surrounding this, please enlighten us.
    4. Your forums reports have also not been actioned on because we did not find appropriate fault with anyone who you reported. We will not show support in your reports if they do not show someone acting inappropriately.

    Once again, said evidence was proven to be invalid by Staff Members. Other players may agree with you, but if a report has been deemed in-actionable by Staff, there is nothing more to discuss. This is not bias as you claim, this is the result of a Staff Team doing the proper research into every situation instead of taking one person's view as gospel.

    Once again, Abbie, we took 6 months before beginning the process of drafting up no-contact orders because we tried to resolve the issue in every other way possible before reaching that conclusion. No-contact orders are a LAST resort and should NEVER become a normality.

    Respectfully, I refuse to speak about these things again. The very fact that you bring this up is only more proof to us as a Staff Team that you have no intention of listening to the outcomes of your reports/appeals.

    We will not support you in all your reports if they are not actionable, Abbie. It is unreasonable for you to expect us to support you in every claim you make even if the evidence does not point to the outcome you desire.

    Agree to disagree. The outcome of your staff reports speaks to the fact you were not mistreated recently. You are welcome to disagree, but this is no place to give your judgements on a Staff Report that has already been responded to by a manager.

    Once again, if your report is invalid, we will not support you. This goes for any player that creates an invalid report. This is not bias against you specifically.

    Thank you for admitting you did start the report by only reporting 1 staff member. That is the staff member who was the subject of your report, whether you added on additional staff or not.

    No, you most certainly cannot. There is a reason why the form for filling out a Staff Report is written in the singular:

    • Your in-game name:
    • Staff member's name:
    • Rule broken/reason for report:
    • Outline of events:
    • Evidence to backup claims:
    • Evidence of attempting to resolve the issue:
    • Desired outcome:
    She did not start a fight, you became hostile towards her when you disagreed with her and the other staff who responded to your ticket regarding a situation that did not require staff intervention. You did lie about parts of that report (which was proven by staff with screenshots), and then you went into Sourss' DM's afterwards to continue to rant. You were banned appropriately for continuing on in staff slander for denying the very reasonable outcome of your report.

    It is clear you have no intention of changing Abbie. I'm sorry that you believe the whole staff team is out to get you, because this is simply untrue.
     
    • Agree Agree x 6
    • Winner Winner x 1
    • Friendly Friendly x 1
  18. Sourss
    Offline

    Sourss Moderator Moderator

    Joined:
    Jan 5, 2015
    Messages:
    133
    Discord:
    Sourss
    IGN:
    Sourss
    Hi Abbie, I wasn't going to comment but seeing as you keep slandering me to others in private and now publically, I feel I have to respond.

    I resent that you continue to lie about how the interaction happened. Please show where I "literally laughed at" you anywhere. I did my best to explain to you why I responded the way I did to you in your ticket and you refused to accept my and any other staff's judgement of the situation. I didn't treat you any different to how I would treat any other player.

    Your distain and mistrust of us/me is clear.

    You slander us staff in game, on discord and forums. You claim it is 'your opinion' but the fact is when you spread lies about how something happened, it can damage staffs reputation as a whole, or an individual staff members reputation. You have not "proved" the things you claim to have.

    These are all your opinions that you present as facts and frankly it is manipulative and malicious.

    We do our best (in our own free time) to handle reports and tickets and sometimes what you want happening is not the outcome we staff will judge is appropriate. This does not mean staff has ganged up on you. You were mistaken and instead of owning up to it you lash out on discord, you dm me and others with outbursts, you create a staff report and make this thread.

    'Supporting you' does not mean agree with or do everything you say. Understand that if several staff members tell you the same thing, it is because that is how they see the situation. As Krissy told you in your staff report, you need to look at how you speak to others. You're not talking to me or anyone else on the staff team with respect.

    Just because you disagree with something a staff member says doesn't automatically mean it's abuse.

    And yes, staff reports that are valid should be looked into within a reasonable time frame. If they are not updated by the handling staff for a while, there is always a reason for it.

    1. I never started a fight with you, I'm happy to share the whole discord general chat here of the topic for everyone to judge for themselves what happened.
    2. You dm'd me first after getting banned from discord calling me immature and again lying to me claiming that you usually compliment staff.
    3. I never blocked you. I asked you to stop messaging me at that time since you were very emotional and lashing out at me in dms.
    4. I didn't ban you, and that's not why you were banned.

    Please, take accountability for your own actions.

    If you would like to try to have a constructive conversation about this particular situation my dms are open. The situation is not as fresh and as long as you are honest and respectful in how you talk to me now, I will listen to what you have to say.
     
    • Agree Agree x 5
    • Winner Winner x 1
    • Informative Informative x 1
  19. Timmut
    Offline

    Timmut Experienced Member

    Joined:
    Dec 30, 2012
    Messages:
    281
    Discord:
    Timmut#4292
    IGN:
    BigChiefTim
    It's like you didn't even read my reasoning for this. I said that deleting both of these reports would be a show of good faith, not deleting the private staff report and basically making it public here. I said it was understandable that you only deleted the private one, but I didn't expect this thread to be your revival of it.


    Yes, this is true, but it is opened with the context of your 2 month old staff report. Even if the original goal of this thread was to discuss staff reports in general, you have evolved it to a continuation of your deleted private staff report.


    As someone who claims that evidence is important and you have so much of it that was ignored by staff, seeing you say "i dont have to provide you or anyone with the details" seems to be the opposite of your beliefs. If you shouldn't have to provide evidence, why should staff or anyone else? If staff is capable of realizing they've acted wrong, I think you should too.


    Keep you safe? Simply asking for support? You were a participant in the disagreement, not the victim. Also, demanding bans or mutes for other players that disagree with you and throwing a tantrum when staff doesn't is not "simply asking for support".


    This is true, no person needs to prove their worth to any other person. I gotta say I strongly disagree with the sentence "im a good person, that attracts a lot of negative attention", being a good person attracts positive attention in every example of good people I have ever seen. The support you want staff to show seems to be banning and muting other players, and banning and muting other players does not prove your worth in the way you think it does.


    Never did I claim you got what you deserved, I claimed that asking a staff to find your shulker through a ticket is absurd, it is in no way their responsibility to search your island for your shulker, and even if they did you should be thanking them. I also claimed that tickets and reports start to lose traction when they come from the same person over and over. I didn't say that's what you deserve, I just said that's the way it is.


    This is correct, you haven't said this. However, your actions tell a different story, and you seem to think that a report and your word alone is proof enough to take action and get people banned. I said this because your actions make me believe this is how you expect the staff team to act.


    Yeah, this was not the nicest thing to say, but someone needed to say it to you, and staff is too professional to tell you themselves, as they are part of your disagreement. You needed to hear this from a third party, and I really hope its a wakeup call in some way to you, because this behavior just isn't acceptable for anyone over 5 years old. The way you behave isn't sustainable and when it eventually leads to a perma ban for you, I will be sad to see your creative builds go, but not your entitled attitude.


    This complete lack of awareness is the thesis of what I am trying to tell you. While you have some screenshots, most of them are people just telling you to stop behaving this way, and act like evidence in the opposite way you intend it to. Claiming I am acting petty cements the idea that your thinking process about this whole situation with bans is not based in reality. The most petty thing I said in our discord dms was "Ok but not finding your shulker for you isn’t being abusive, That’s honestly abusing the staff help option".

    I really hope you are able to see this whole thing for how it is. It would be a shame to see you and all your amazing creations go because you couldn't let go of the fact that you were wrong. The only insanity I see with the staff team is somehow putting up with this for years and not giving you the perma ban you already deserve at this point. I don't know how else I can convince you that you are so close to being banned and losing everything you've made on this server.

    If you want to continue this discussion, dm me on discord.
     
    • Like Like x 1
    • Friendly Friendly x 1
  20. CraftWithAbbie
    Offline

    CraftWithAbbie Active Member

    Joined:
    Jul 19, 2022
    Messages:
    1,006
    Discord:
    CraftWithAbbie
    IGN:
    CraftWithAbbie
    the iossues ive raised bree, are that a few of your staff go out of their way to mock me when i ask for their help,. and then block me for complaining about the disrespect. and it keeps going on like that, and id like your team to show some improvement, and reasureance, that you wont cause upset intentionally again, and that youll take time, rather than instantly jumping to forceing tickets closed. it really isnt hard to ask of that.

    the reason for wanting crew to have his say, to to acknowladge that you dont simnplyu force close every staff report, and that he is aware. right now, it seems like he doesnt care that his staff are abusive towards a few players in his community.

    i thought doxing goes against your rules ? poating private staff dms is doxing.

    in this particular incident though, i had over 50 screenshots of in game chat because your team, refused to look at their in game chat logs, i had to share each one as a screenshot. my phone at that time was struggling to send you more than 4 files at a time through the discord, so i provided the files in everty other way i could think. i later also opened a forums report to provide those same files. so i have attempted every effot to give you the evidences available to me, which you can double check with the provided time stamps on each screenshot chat msg. there was literally no excuse to force my tickets closed, and deny looking at my submitted proof.

    whilst this is partly correct, its also not.

    yes ive had multiple tickets closed down, and as ive previously stated here, probably because staff deemed them not needed which is fine.

    however i have become very upset, when the very FIRST COMMENTS, are nothing to do with the report itself, but having it taken out of context and then mocked for it. ive respectfully asked for other staff, of wich the second staff that joined doews the exact same, by calling my request absurd for a Trade i was frauded to be undone, a very simple request, but instead your team decides, that offending me was the best way to approach it. so rightfull ive become upset about that, because i should nebver expect that level of pettiness from staff, regardless if they like me or not.

    how convenient, that the time i provided literally every single comment of in game chat proof, your logs decide to go inactive, hence your denail to accept my evidence, thats become clear to me now, thankyou. how thats my fault then i dont know, but still go pin a blame on me for that,

    pretty certain last year when this 6 months of abuse was going on you did. and ive been perm banned from discord for several months, because your team decides that offending me, provoking me into an arguement, is the best cause of helping me.

    see this is biased again. you personally think an outcome of a situation is whatever you say goes. ive provided credible reports that have been shut down on, which clearly are credible reports considering the 6 month outcome it took you guys to deal with it.


    okay, but how about actually showing me you DO want to help this situation, instead of just keep blaiming me for everythign huh ? SHOW ME, that you staff actually DO care enough. how about that for once??

    this is clearly a situation ive been struggling to put up with for some time now, you have been told clearly ways that you have hurt me as a team of staff meant to look after the server. so show me you want to improve on that situation, minstead of hideing behind it all the time.

    right, but my current 2 month report has not been responded to, other than asking me to dm, which i have done to have no repsone again.

    initially, yes the current report is about sours. and the way she interacted with me which was incredible offensive, hence my report. initally sours, because focusing on one staff at a time, seemed the best way forwards, rather than just name dump the staff i currently have issues with their behaviour towards me.
    ive updated the report, to include, all members, that were involved, to keep the report more acruate.
    ive explained the ways each reported staff had upset me all within the same report.

    would you rather one report, about the same incident, involving everyione? or would you rather 4 seperate reports, all about the same incident,?


    but my report, involved the staff i reported, so i guess instead of one report, youd prefer i posted four seperately then ? just so im aware.

    may i remind you, that sours first interaction with me in that ticket, was to take a screenshot of a off handed comment i made in the genral chat before going to sleep, and use that as her ONLY proof, to then claim, "you didnt sell ,you gave away FREE" which is totally not true, and should she of taken the time to ask me what proof i had, or to look in game, shed have seen herself, that what she claimed was a lie. she then became hostile when i asked her if she could look further, and instead mocked me calling it absurd. you do with that5 info what you will at this point, im just repeating myself, again.


    whgich is what exactly ? sours claimed, i gave an elytra away completely, free, without asking for items as a trade, thats a lie on her part, which started this all off.' she usesd an out of context screenshot, from discord, which is a compeltely different platform to in game chat, and she refused to accept the proof i had to provide. sours then started an arguement delibritly with me in the genral chat, when i was having a conversation with players about what had happened in game, and what their thoughts were. sours had no right to provoke me into an arguemtn, especially when i was trying to avoid further staff conflict.

    sours started an arguement with me, and i was like, can you not, she goes, abbie, STOP, cos she has to have her say despite me asking staff to leadve me aloine, and then times me out after i asked her to stop also like ? . she belittled me publicly over her refusal to help me, further provoking me in the discord chat. that literally breaks your rules about provoking and argueing.
    she claimed im a lair, but wouldnt say what i lie about, she claimes that i slander and belittle staff, Every Day, which i hardly ever do, claims im a lair again, then blocks me, and i got perm banne dright after from discord.

    so i am rightfull upset over how shes interacted towards me, hence the report. unfortunatly, the other staff in the report, whilst their offences may not be as sever as sours' abuse towards me, theyre still included in the sitatuion.


    fr, this is what i was talking about to my "friend" earlier, how the staff here expect me to be nothing but perfect, how i have to be the best behavioued player, have upmost respecxt etc.

    but you cant hold yourselves to that same standard.

    you can see how much as a player and person on skyblock ive improved over the three years ive been back playing, sure i have my conflicts, which im learning to improve on or keep out of. my reports have gone form maybe 10 a week, to like 1 every couple months. occasionally i still open a ticket if a player in game asks someone to. thats only fair. through personal request,. your team have acted in a manner thats kept me safe form the clear abuse of certain indivudals on the server. and whilst yes, that include my interactions with them to, primarially thery were introduced to put a stop to the ongoing bullying i recive.

    oftem times, i do compliment your stafff teams,, i always suggest to new players that they can talk to staff, and i guide them on how to if theyre stuck. its just upsetting, that a few times, your team members do act in a way that causes upset, and they fail to acknowldge it, which is what staff reports should be there to help with.

    i dont like arguing with you bree, i used to repsect you until you also turned on me when pringlesman used to bully me in and off server. but ever since then it feels like youu go out your way to prove to me how perfect you and your team are, how they never have any flaws, yet heavily judge me for having flaws of mine.

    there are staff here i get on well with to my knowladge, and i do try my best to get on with ones i dont.

    sours doesnt like me cos i shows no support on her helper application, but since thern i have shown her support. so when she openly mocks and bullys me in the genral chat and in my ticket, thats extremely upsetting.

    id have hoped you staff can see, that i try everything possible to get along with you. however i can not change personal opinions, but i can ask for staff to act professional in a way that keeps those personal feelings out of the ticket, know, its not a big ask of that
     
Thread Status:
Not open for further replies.

Share This Page