Make 'certain' bug reports public.

I understand that some bug reports such as exploits need to be kept private so all reports should be private by default, but with so many bugs coming in the new update, It would be good to know what has been reported already so we aren't all making the same reports.
So for those bugs that create no risk of exploitation I feel they should be public.
Then players can add info if they have it and all info is kept in one place which surely can only make it easier for the staff handling the reports.

I can only imagine how many duplicate reports there must be.

 

yes, i was going to make this same suggestion. with how many bugs the update has introduced it would be nice to know what bugs are out there. some bugs are harmful to players and if we had an idea of some bugs to look out for we could start a recording incase the bug happens to us as well. the reduction of duplicate bug reports also frees up staff resources because apparently those are limited as a certain staff says.

 

Ok bumping this because I just discovered that I appear to have lost a few sheep spawners on Economy to a known bug.

Seriously Staff. There is a known bug that is causing players to lose Sheep Spawners and you don't make that public knowledge??

These are a somewhat more than ingame items as they are only obtainable from the Legendary Chests, so they have been paid for! with real cash!

Why on earth wouldn't you warn players of an issue like this?

 

A list would be helpful, but without detail, might just mean more questions.
Especially in the case of the spawners where high value items are being lost.

 

There was reports like these in the help category on the forums but staff have moved alot of them into the bug report section so if there is a list staff gotta do there part and not move / hide the list

Also I feel like staff try to hide the bug reports so people don't understand just how broken the game truly is.

 

We'll not make bug reports public because we can't expect users to properly categorize them (and even if they were public people would still post duplicates). Closing the few duplicates that we get after an issue got resolved isn't a problem and you don't have to worry about it. If staff members want to maintain a list of known bugs that are safe to share they can.

 

Wouldn't making them private mean more people are posting the same bug since they don't know its reported already?

Plus staff still have to categorize them anyways when there private

I am not really understanding the downsides to make them public besides potential game breaking bugs getting leaked, but people that would reports these bugs I'm sure have the common sense to do so privately

 

Dexuby. What of the problem of players loosing sheep spawners because you don't inform the player base of known bugs such as the one that causes them to turn into pig spawners? I'll say again, these are only obtained from the legendary crates that player pay IRL cash for?

 

I already addressed this in my message, duplicates are currently no problem and they'll still be posted even if all reports are public. It's much more easy for a staff member to distinguish between a report that should be kept private and something that can be shared and even if they're not sure they can simply not share them to be on the safe side. And no you can't expect that from the average player that doesn't even use the forums regularly.

There is no way to inform every player and no one will constantly check the bug reports section on the forums while playing (in general most players don't use the forums). If you or a staff member can proof that you lost something because of a bug like that you get your item(s) back, has always been like that.

 

You can’t inform all so you make no attempt to inform any?
I don’t accept that reasoning.

You know the bug I’m talking about and it’s not obvious that it’s occurred when it does so how does anyone know to watch for it and record for proof!

 

Thanks Frez. Please do discuss it with Dex. I’ve placed 100’s of spawners over the many years I’ve played this server so to expect me to know to suddenly start recording that is a bit preposterous.

Obviously, I’m not expecting warning for every bug, but this one’s pretty big.

Personally, I think this one is more critical than announcing updates.

 

Don't twist my words. I said that making the bug reports public won't change much since there is no way to inform everyone and the majority of the players is not even using the forums. This has nothing to do with us not being willing to inform players that certain bugs might affect their gameplay experience until resolved. I even mentioned that staff members can create such a list if they are willing to maintain it. This is a suggestion thread covering one specific suggestion and not a general discussion thread.

I'm not familiar with the specific bug you're talking about which is why I mentioned how we handle things like that in general:

It should be obvious that we can't refund items just because a player claims that they lost them because of a bug.