Lost Donor 10 rank

Discussion in 'Help Archive' started by Tlactl, Jul 10, 2018.

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  1. Tlactl
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    Tlactl Active Member

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    Hello, it's been awhile since I last checked but I heard that it is easier to retrieve purchases based on old names now(?)

    A few years ago a user named DarkSummoner purchased my account (at the time it was diamondminer1582, now it's Tlactl) a donor 10 rank. I immediately changed my name when the name changes feature came out, unaware that i'd lose my rank. I'm not sure if he still has the purchase code, since it's been years. Would you guys still be able to help if I don't have that?
     
  2. Tlactl
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    Tlactl Active Member

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    Myrmidous I suppose I should tag you since the purchase was made years before the .org server shut down
     
  3. Myrmidous
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    Myrmidous Well-Known Member Premium

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    Thank you for the tag, sir.

    Currently Donation issues are handled by our managers Kerahna and fungamer333 - tagging them both. I appreciate your patience and thank you for taking the time to make a thread.

    Kind regards,
    //Myrmidous
     
  4. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    Can you please clarify who is the current owner of the account?
    In your post you stated that someone else purchased it.
     
  5. Tlactl
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    Tlactl Active Member

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    I am the owner of the account that had the rank, however DarkSummoner was the one who purchased it for me
     
  6. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    Thank you for your thread on a donation issue. The issue has been resolved.
    This thread has been moved to the Help Archives.
     
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