VPN Blacklisted

Discussion in 'Help Archive' started by enzito11, May 12, 2019.

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  1. enzito11
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    enzito11 Active Member

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    Hello, since today i can't join the server, it kicks me with this message. I'm not using a vpn so idk whats going on

    [​IMG]
     
  2. Monster_Sparklez
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    Monster_Sparklez Yee yee Bubba Premium Premium

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    Monster_Sparklez
    Leeeroieee have you tried connecting through skywars.com and doing /skyblock
     
  3. Michael
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    Michael Super Moderator Staff Member

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    michael1234
    If possible, could you please provide the username of your account, if Monster's suggestion does not seem to be working? If it doesn't work, Leeeroieee should be able to help you resolve your issue.
     
  4. enzito11
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    enzito11 Active Member

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    It worked! Ty.
     
  5. Southwark
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    Southwark Moderator Staff Member

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    Thank you for your thread on a recent issue. The issue has been resolved.
    This thread has been moved to the Help Archives.
     
  6. mat t
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    mat t Developer Staff Member

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    Hi enzito11

    Sorry about this!

    We use strict blacklists for VPN/Proxy/Tor/etc services, along with 3rd party detection software to help mitigate bot attacks. There must be an incorrect value in our system causing this false positive.

    Can you send me a DM on forums or Discord (Matt#5727) with your IP?

    Thanks
     
  7. mat t
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    mat t Developer Staff Member

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    Thank you for your thread on a recent issue. The issue has been resolved.
    This thread has been moved to the Help Archives.
     

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