VPN Blacklisted

Discussion in 'Help Archive' started by enzito11, May 12, 2019.

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  1. enzito11
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    enzito11 Active Member

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    Hello, since today i can't join the server, it kicks me with this message. I'm not using a vpn so idk whats going on

    [​IMG]
     
    enzito11, May 12, 2019
    #1
  2. Monster_Sparklez
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    Monster_Sparklez Yee yee Bubba Premium Premium

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    Monster_Sparkles
    Leeeroieee have you tried connecting through skywars.com and doing /skyblock
     
    Monster_Sparklez, May 12, 2019
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  3. Michael
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    Michael Active Member

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    If possible, could you please provide the username of your account, if Monster's suggestion does not seem to be working? If it doesn't work, Leeeroieee should be able to help you resolve your issue.
     
    Michael, May 12, 2019
    #3
  4. enzito11
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    enzito11 Active Member

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    It worked! Ty.
     
    enzito11, May 12, 2019
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  5. athyrix
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    athyrix Senior Member Premium

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    Thank you for your thread on a recent issue. The issue has been resolved.
    This thread has been moved to the Help Archives.
     
    athyrix, May 12, 2019
    #5
  6. matt
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    matt Well-Known Member Administrator

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    Hi enzito11

    Sorry about this!

    We use strict blacklists for VPN/Proxy/Tor/etc services, along with 3rd party detection software to help mitigate bot attacks. There must be an incorrect value in our system causing this false positive.

    Can you send me a DM on forums or Discord (Matt#5727) with your IP?

    Thanks
     
    matt, May 12, 2019
    #6
  7. matt
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    matt Well-Known Member Administrator

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    Thank you for your thread on a recent issue. The issue has been resolved.
    This thread has been moved to the Help Archives.
     
    matt, May 15, 2019
    #7
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