Accepted [u0t] Spam [Michael] [Accepted]

Discussion in 'Appeals Archive' started by iako, Jul 24, 2019.

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  1. iako
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    iako Well-Known Member Premium Premium Premium Premium

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    1. Your banned account name: u0t (muted accounts: SSRF, 44444444444)
    2. Platform you were banned on: Skyblock
    3. Ban message/reason: /friend and shop advertising
    4. Have you read the rules? I've read the in game rules, but most members can't read the rest on the forums and neither can I: https://i.imgur.com/6Z2Bf1n.png
    5. Do you think this ban was incorrect? No, the ban was enough to stop my alt from friend adding people.
    6. Please list any other times you have been banned on any of our platforms: Have not been banned or muted before.
    7. Why would you like to be unbanned? I would like to be unbanned and unmuted because I'm back from running errands and I'm in control where before I couldn't stop my account from advertising my shop or friend adding new players while I was AFK. I do not have any intentions to cause unnecessary spam aside from the shop-keeping that everyone else does, my intent was to show players that this server has personalization and to which if they logged back on and friend added me they could refer to me for help or any questions in the future incase there were no staff on.
    8. How will you prevent yourself from being banned again? It's hard to say, I always accept the rules but this time I was not told for a full two days of adding people and telling them if they needed help they could message me that I couldn't do that and there were many different staff on at random times. There was no rule or regulation against the function of the friends plugin disallowing me to add people. It was only until I was AFK today out and about that I was removed and muted from the server that I found out by word of mouth that I couldn't friend add people or advertise my shop. Next time if we could get access to the rules on the forums as /rules in game does not cover everything, that would be nice so there are no future infractions on Skyblock.
    9. If you know, tag the member of staff that banned you: Michael1234
    10. Do you understand and accept our rules? I always will accept the rules, but there was no ruleset that I could view and I was never prompted previously that what I did was wrong.
     
  2. Michael
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    Michael Active Member

    Joined:
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    michael1234
    Hello 1ak0, I apologize for the delayed response, and hope that this appeal can be used to clear up any misunderstandings.

    As I had briefly explained in the private conversation between us, your accounts were muted for repeatedly sending friend requests and shop advertisements to multiple players, automating the process so that every time a player logged onto the server, they would receive one. This was reported multiple times, and tested by staff members using alternate accounts that had never joined the server before. The one account of yours that we had to ban was only removed from the server due to the fact that removing chat permissions does not affect one's ability to use the /friends plugin.

    While there is nothing inherently wrong with advertising your shop, multiple problems arise when users begin to automate this process by sending around unwanted messages to quite literally every player on the server. Multiple players reported that your accounts had been spamming them with shop advertisements and friend requests. Shortly before your accounts were muted, one of them also began spamming public chat with your advertisements as well; I had socialspy on, was receiving staff-only notifications from our chat filter system, engaging in multiple other conversations with users, and the advertisements still took up nearly half of my chat page at any given moment, during the last few minutes.

    I understand that this may not have been done with malicious intent; however, we must ask that you refrain from sending out private automated advertisements/friend requests, as we have had to deal with multiple complaints, and it seems to be causing a significant disturbance within the community. Intentionally sending these targeted and unwanted private messages and/or friend requests to a large number of players, in this way, is considered a form of spam, especially when it begins to cause disruptions within the server. There is nothing wrong with offering help to new users; however, it is also important to understand that this is not the appropriate way to go about doing so.


    I would also like to apologize if we gave you the impression that we did not have any issues with this behavior, due to the fact that it was not immediately dealt with. We only became aware of the significant disruptions that your automated advertisements had been causing, last night, after which we came to the decision as a team to mute all of your accounts, and ban the one that had been sending friend requests, as a mute would have been useless. In the future, please avoid this sort of behavior. Failure to do so may result in further infractions.

    I will remove the mutes on your accounts once you have confirmed that they are no longer going to be sending unwanted direct messages or friend requests to players; however, this appeal will remain open for the time being, so that other staff members may provide their input on the situation if they wish, and clarify any questions you may have.

    Please refer to this thread for the current list of server rules: Server Rules | Skyblock Forums
    The old thread has been archived in a section that can only be viewed by staff members, which is what causes the error when trying to view the rules tab, or use the link provided in-game. We will fix that as soon as possible.
     
  3. iako
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    iako Well-Known Member Premium Premium Premium Premium

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    Thank you, as some more feedback I was testing a function that I made that would search for keywords in chat to make a helpbot so if a player were to ask how to do something the bot would reply to them. At first I tested around 20 automated private messages of advertising my shop then went back to only friend adding new players instead of sending more players private messages. I agree to everything you listed here and I won't break those rules again. Thank you for your support and quick replies, sorry if I came off rude at all I just wanted to understand further about this issue. Thank you Michael I really do appreciate it.
     
  4. Cyk753
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    Cyk753 Super Moderator Super Moderator Staff Applicant Advisor

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    I do believe Leeeroieee previously asked you to not run tests on the live server. Please refrain from doing so in the future. The key to player interaction is not automation. Help should be personalized to meet the individual player's needs. I understand that you are looking to help out, but bots are not the answer.
     
  5. iako
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    iako Well-Known Member Premium Premium Premium Premium

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    The tests that Lee asked me not to do were to look for bugs and exploits which I stopped doing. What I explained here is what most clients have already and even the Skyblock mod that Thao made has this feature that many players on here already use.
     
  6. Cyk753
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    Cyk753 Super Moderator Super Moderator Staff Applicant Advisor

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    I am speaking for the whole staff team. You need to stop using the server to test your personal codes. You were never asked to create a help bot. You never asked permission to go ahead with your project. As described above, your actions negatively affected the community. If you continue to use our server as your guinea pig, it may lead to future consequences.
     
  7. Michael
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    Michael Active Member

    Joined:
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    IGN:
    michael1234
    As it seems that no one else has anything they would like to add, I will go ahead and archive this appeal.

    Before doing so, however, I would like to clarify that your accounts were not banned for just "advertising your shop", but rather for the spamming the server, during a time that you were not able to stop them yourself, because they were running on their own. We understand that this level of spam may not have been intentional, as after looking through the chat logs it seems they were being sent extremely rapidly; however, this is always a risk when you choose to experiment with automated personalized messaging, without being there to stop it if something goes wrong. To provide some context, I will paste the chat logs below, from shortly before your accounts were muted, with various staff-only notifications removed, as players would not have seen those while your bots were spamming:

    Code:
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [Skytitan] Eric: so i cant get an opinion xD
    [CHAT] Welcome camcanteven1322 to Skyblock! (373,385)
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] WARNING Ground items will be removed in 20 seconds!
    [CHAT] [Skyblock] Help the server become a lag free experience by please removing any unneeded item frames, chests, hoppers, shulkers, and redstone contraptions on your island. Thank you!
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [Skyking] luckyluck13: -=- [Click Here] to visit my shop! Selling all wool colors, almost everything for 1 Grass! Free Enchanting & free mob drops! [Click Here] // [/visit luckyluck13] -=-
    [CHAT] [Skylord] madie: visit me and try n find my secret room
    [CHAT] [Skylord] Kato: It is sleepy time. Good night everyone! ?
    [CHAT] [Skytitan] Eric: night kato cya
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] Frito84 has made the advancement [We Need to Go Deeper]
    [CHAT] [Skylord] madie: its not the storage room
    [CHAT] [Donor] SSRF: I gotta travel 90 miles just to get to work and back my guy I’ll be back in 2 weeks see y’all later /visit SSRF.
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [Skylord] Kato: Cxaux
    [CHAT] [Skytitan] JonnyTequila: night kato
    [CHAT] TGC_Vortex voted at vote.skyblock.net for 1x grass block and 1x voter key! /vote
    [CHAT] [Skylord] madie: u need fly to find it
    [CHAT] [Skytitan] 44444444444: [Large Shop] Over 202 unique items being sold for reasonable prices. Food, farmables, tools, exploring items, enhancement items, brewing items, all colors of wool, all music discs, brewing. [/visit 44444444444]
    [CHAT] WARNING Ground items will be removed in 10 seconds!
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] Welcome Kratel to Skyblock! (373,386)
    [CHAT] macrowavable has made the advancement [We Need to Go Deeper]
    [CHAT] TGC_Vortex voted at vote.skyblock.net for 1x grass block and 1x voter key! /vote
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] TGC_Vortex voted at vote.skyblock.net for 1x grass block and 1x voter key! /vote
    [CHAT] WARNING Ground items will be removed in 5 seconds!
    [CHAT] [Skylord] madie: afk i needa lay down i feel anemIc
    [CHAT] Welcome StatesInThe600M to Skyblock! (373,387)
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] Kratel: hell
    [CHAT] [Skyblock] You can check out anyones island using /visit <name> as long as their island is unlocked!
    [CHAT] [Donor] LiamFell: Click here for a casino that costs 1 grass per spin! Win 16 diamonds, 64 grass, 4 spawners, wither skulls, beacons, and 128 gold blocks!
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] Kratel: hello
    [CHAT] [Skytitan] Eric: take iron madie
    [CHAT] Kratel: hell
    [CHAT] [Skylord] PrinceHaste: V i s i t me for casino
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] Kratel: hello
    [CHAT] Stuntman_35: can I have anybodies voting keys?
    [CHAT] krage_bellbot: hi
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [Skytitan] Termsy: {Click Here} To Visit my Castle and xKurai's Shop ?
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [SS] [Skyking] u0t: /mail send SSRF user accepted friend request!
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] Martin_Poulsen04: does anyone here eat a s s
    [CHAT] [Skyking] Divine_Eidolon: madie, you'll just have to bite your nails ;) (sorry, couldn't leave it...)
    [CHAT] [Donor] Monster: [Wool, Dye & Banners] [/Visit Wool_Shop] Best Prices On The Server [Wool 192:1] [Dye 384:1] [Banners 32:1]
    [CHAT] [Skytitan] LadyAnkie: ??????? <Click Here For Shop>???????  Casino!  (Win ELyTRa/LegKeY)  BaNnErCaSiNo  Public tables portals,  free food! ???????
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [Skyblock] Clicking a player name in chat will allow you to quickly visit their island!
    [CHAT] Stuntman_35: give me keys
    [CHAT] [Skytitan] Haberson: (Haberson's Shop!) Super cheap skyblock shop, get the most for your grass! Need grass? Sell your items to me for Grass! Free Pigman & Skeleton Farms, Free Enchantmant table [click here to /visit Haberson]
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [Skytitan] Wool_Shop: [Wool, Dye & Banners] [/Visit Wool_Shop] Best Prices On The Server [Wool 192:1] [Dye 384:1] [Banners 32:1]
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] RaveniteSix: can i have anybodies extra stuff you dont need im new to skyblock its been years
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [Skyking] luckyluck13: -=- [Click Here] to visit my shop! Selling all wool colors, almost everything for 1 Grass! Free Enchanting & free mob drops! [Click Here] // [/visit luckyluck13] -=-
    [CHAT] Welcome awesomejrp to Skyblock! (373,388)
    [CHAT] [Skyblock] Cobblestone Generators now have the very rare chance of generating coal, lapis, redstone, gold, or iron ore!
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] krage_bellbot: can i help you expand your island
    [CHAT] crispypizza has just opened a Rare Crate!
    [CHAT] [Donor] SSRF: Yo I sell that gud [/visit SSRF]
    [CHAT] [Skylord] madie: back
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [Skytitan] Kbrick: wb
    [CHAT] Welcome Dr_007_3D to Skyblock! (373,389)
    [CHAT] [Skytitan] Eric: weba
    [CHAT] [Skylord] Catherine: with mac n cheese?
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [Skytitan] 44444444444: [/visit 44444444444] Largest shop and public grinder on the server. Items are restocked daily, /mail SSRF is something is out and we’ll restock it.
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [Skylord] madie: not yet D:
    [CHAT] [Skylord] Catherine: :(
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [Skyking] TGC_Vortex: Come Visit My Shop Super Cheap Prices  Public Nether Portal [Click Here] /Visit TGC_Vortex
    [CHAT] [Skylord] madie: okay brb im getting mac rn
    [CHAT] [Skylord] Catherine: wb panda
    [CHAT] [Donor] LiamFell: Click here for a casino that costs 1 grass per spin! Win 16 diamonds, 64 grass, 4 spawners, wither skulls, beacons, and 128 gold blocks!
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [Skyblock] Slay hostile mobs at the new /warp mob!
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] araleeya: is there any way to get a new island? i fell off my island with all my stuff and i was new, so now i have a small island and i can't continue without my stuff :(
    [CHAT] [Skytitan] PandaeBoy3000: hey ty catherine
    [CHAT] [Skytitan] PandaeBoy3000: uh
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [Skytitan] Samus: oi
    [CHAT] [Skylord] Catherine: botzi lol
    [CHAT] [Mod] Kxi: araleeya do /ni replace
    [CHAT] [Skytitan] PandaeBoy3000: lmao
    [CHAT] Kratel: turkish
    [CHAT] krage_bellbot: can you do /trust krage_bellbot
    [CHAT] [Skygod] Ally: hi panda
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [Skytitan] Termsy: {Click Here} To Visit my Castle and xKurai's Shop ?
    [CHAT] [Skylord] madie: brb i want maC
    [CHAT] [Skylord] LunaTheWolfSpirit: i found it lol
    [CHAT] [Skytitan] PandaeBoy3000: hey ally
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [SkyblockBans] Staff michael1234 tempmuted SSRF for 5 days for 'Spamming Unwanted Messages/Friend Requests/Community Disruption - You are free to appeal and/or discuss this with the team, through the forums s-.'
    [CHAT] [Donor] Monster: [Wool, Dye & Banners] [/Visit Wool_Shop] Best Prices On The Server [Wool 192:1] [Dye 384:1] [Banners 32:1]
    [CHAT] Kratel: turkish
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [Skytitan] Kbrick: gg
    [CHAT] Welcome luisjulian to Skyblock! (373,390)
    [CHAT] [Silent] michael1234 unmuted SSRF
    [CHAT] [Skytitan] PandaeBoy3000: did u keep the same skin?
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [Silent] [SkyblockBans] Staff michael1234 tempmuted SSRF for 5 days for 'Spamming Unwanted Messages/Friend Requests/Community Disruption - You are free to appeal and/or discuss this with the team, through the forums.'
    [CHAT] [Skytitan] Bard: Nice one
    [CHAT] [Skyblock] Clicking a player name in chat will allow you to quickly visit their island!
    [CHAT] [Skylord] Catherine: yeah
    [CHAT] [Silent] [SkyblockBans] Staff K41YU warned DestructorMiner for 'inappropriate.'
    [CHAT] [Skytitan] Wool_Shop: [Wool, Dye & Banners] [/Visit Wool_Shop] Best Prices On The Server [Wool 192:1] [Dye 384:1] [Banners 32:1]
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [Skytitan] Samus: so that friends request was spam?
    [CHAT] araleeya: thank you so much
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [Skyking] IslandDiscounts: [Come buy in bulk!] - Most items selling 1028:1 - That's 1028 items for only 1 grass! - Free Public Max Enchanting Table - Nether Portal Open to all Guests! - [/visit IslandDiscounts]
    [CHAT] [Skygod] Ally: but i feel like hes gonna use his bots
    [CHAT] [Skytitan] Samus: and not true frienship?
    [CHAT] krage_bellbot: do in chat /trust krage_bellbot
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] [Skytitan] Kbrick: she
    [CHAT] [Skytitan] Bard: Ally, that's evading
    [CHAT] [Skytitan] Kbrick: wont use her bots
    [CHAT] [Skyking] luckyluck13: -=- [Click Here] to visit my shop! Selling all wool colors, almost everything for 1 Grass! Free Enchanting & free mob drops! [Click Here] // [/visit luckyluck13] -=-
    [CHAT] [Skyking] u0t: Buy red sand for cheap: /visit SSRF
    [CHAT] Jello13: how much is red sand worth
    [CHAT] [Silent] [SkyblockBans] Staff michael1234 tempmuted u0t for 5 days for 'Alt of SSRF.'
    
    To emphasize just how frequently the messages were being sent, I have also attached a screenshot of these same logs, with advertisements from your accounts being highlighted in red. Please keep in mind that the only logs removed were those showing staff-only notifications, as those are not relevant, and the players complaining about your accounts would not have been able to see them.

    [​IMG]

    As you can see from the logs posted above, your accounts were sending messages extremely rapidly, which caused a significant community disruption, and forced us to mute them until you could confirm that you had your accounts back under control. These logs do not include your private messages and friend requests that were sent to quite literally every player that logged on either.

    As it is not possible for us to determine if this was intentional or not, nor is it possible for you to guarantee that this will not happen again, due to the fact that you are seemingly using our server to test various new features of your client without being entirely sure what will happen, we must ask that you stop this sort of behavior.

    We do understand that Trau's mod also has this feature; however, it has been thoroughly tested, and is not able to be used to spam messages like this, because it forces you to manually put in the time you want between advertisements, and also has a minimum time limit, if I am not mistaken. As stated near the beginning of this reply, you were not muted for advertising your shops; your accounts were muted for spam, until you could confirm that you had them back under control. Once you confirmed that they would no longer be sending out messages like this, I removed the restrictions on all of your accounts, when I next logged on to the server.



    The team would also greatly appreciate it if you could stop complaining about this situation in chat, and making others feel as if it is against the rules to advertise in chat, or ask questions. Players are always free to ask clarifying questions about the rules or expected behavior, and there is nothing wrong with advertising your shops, as long as it does not cause any problems within the community, and does not spam the chat.

    I apologize if there have been any misunderstandings. Please understand that this was not a punishment in the stereotypical sense, but rather the only option that was left for us, as you were not there yourself to handle your accounts. It also made us more aware of the fact that we need to start making it clearer that this sort of behavior is not appreciated, nor will it be tolerated, when done on such a large scale, especially when being used with clients that you are not entirely sure will even work as expected. We have received numerous complaints about your behavior, and our goal is not to just find an excuse to punish you, but rather to try to make it clear that this sort of behavior will not be tolerated if it begins to cause problems within the community.



    Thank you for your understanding. Please feel free to send a message to any staff member if you have more questions that you would like answered.
     
  8. Michael
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    Michael Active Member

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    michael1234
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