Resolved new account

Discussion in 'Help Archive' started by Beemo, Jan 30, 2021.

Thread Status:
Not open for further replies.
  1. Beemo
    Offline

    Beemo Active Member

    Joined:
    Jun 2, 2018
    Messages:
    104
    IGN:
    hakooo
    Hello, I'm Beemo, I played on this server about two years ago. I lost access to my old minecraft account and was wondering if a staff member could help me move my rank and or island over to my new account, My current username is "Ranamaroo" and my past account is AyeUplink | Minecraft Profile | NameMC

    I can try to provide as much proof as possible that I am the same person.
     
    Beemo, Jan 30, 2021
    #1
  2. eunice
    Offline

    eunice epiphany Premium

    Joined:
    Apr 26, 2016
    Messages:
    2,281
    Kerahna for your consideration

    Have you contacted mojang?

    I don't believe there are ways for your island to be transferred unless there is someone on the island and Kera may be able to transfer ownership.
     
    eunice, Jan 30, 2021
    #2
  3. Beemo
    Offline

    Beemo Active Member

    Joined:
    Jun 2, 2018
    Messages:
    104
    IGN:
    hakooo
    I tried contacting Mojang and I've been locked out of my account
     
    Beemo, Jan 30, 2021
    #3
  4. Kerahna
    Offline

    Kerahna Administrator Administrator Forums Administrator

    Joined:
    Jul 5, 2013
    Messages:
    8,128
    IGN:
    Kerahna
    We don't typically transfer ranks on request but we do make exceptions in special cases. You would need to get in contact with Mojang first to try and regain access to your account. If they cannot help for whatever reason then you can open a donor issues thread on the forum with your request, and post screenshots of your correspondence with Mojang. After that we can take steps to verify that you are the same person from our end (e.g. check IPs, look at your receipts).
     
    Kerahna, Jan 30, 2021
    #4
  5. eunice
    Offline

    eunice epiphany Premium

    Joined:
    Apr 26, 2016
    Messages:
    2,281
    Going to archive this seeing as it is being dealt with under Donation Issues.

    Thank you for your thread on a recent query! It seems like it has now been resolved.
    This thread has been locked moved to Help Archive.
     
    eunice, Mar 13, 2021
    #5
Thread Status:
Not open for further replies.

Share This Page