Denied haz's appeal for chargebacks

Discussion in 'Appeals Archive' started by haz, Apr 6, 2021.

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  1. haz
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    haz bobaa Premium

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    hazrdgalaxy
    • Punished account name: Hazology
    • Platform or server punished on: Eco (skyblock)
    • Ban message if applicable: Banned by kerahna for chargebacks you can make an appeal at this link
    • Have you read the rules? I have multiple times.
    • Do you think this punishment was incorrect? No, i bought somehting without parents permision and my mom refunded it
    • Why should you be unbanned? I think i should because it was a mistake and i spent money without permision
    • Please list any other times you were punished on Skyblock: Once for looting and griefing
    • If you know, tag the staff member that banned you: Kerahna (staff manager)
    • Do you understand and accept our rules and code of conduct? I do!
     
  2. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    I'm afraid the only way to clear up a chargeback ban on this server is to cancel the chargeback.
    As the server is fined heavily for each charged back transaction, it is not as simple as removing the purchased items/ranks and unbanning the player.
     
  3. haz
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    Ok, how do i close the payment?
     
  4. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    If you wish to cancel the chargebacks and get unbanned, you will need to ask your mom if she will let you spend the $200. She can cancel them through whichever means she initiated them in the first place, (e.g. paypal or bank website) and we will need to see a screenshot of the confirmation before your account can be unbanned.
     
  5. haz
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    Ok

    Might have to wait until tommorow because thats the day i go to her house:)

    ty for responding Ill get you the screenshot tommorow!

    im gonna be in trouble...........................
     
    Last edited by a moderator: Apr 6, 2021
  6. haz
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    Screen shot of paypal refunds for unauthorized transactions there kerahna:)
     

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  7. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    As I had explained earlier, the only way to get unbanned would have been to close the chargeback (cancel the dispute opened via paypal). Your screenshots show that your mother was refunded the amount that you had originally spent on this server.

    While this is an understandable action as her money was spent without her permission, unfortunately that means you will not be able to get unbanned. Chargebacks are very costly to the server as there is a penalty on top of the value of the chargeback. That is why it is not just a simple case of removing your ranks/items and unbanning the account.
     
    Last edited: Apr 8, 2021
  8. haz
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    So i cant ever play sb again.
     
  9. haz
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    Update: i figured out how to cancel the dispute but is it to late? :sob:
     
  10. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    You should only do it if you have your mom’s permission.
    I’m not sure if it can be done now since she’s already received the refund, but if she lets you try and it goes through properly, you can post the confirmation of it here and get unbanned.
     
  11. haz
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    Ok and do u want me to send a screen shot of the conformation, and my mom is very stressed today can it wait a bit i dont wanna make my mom mad :)
     
  12. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    There is no time limit from our end for clearing a chargeback ban, but it may or may not be possible for you since the refund has already been processed. If it does go through you will need to post the confirmation here. Make sure to put it inside [ hide ] [ / hide ] tags (without the spaces) and it will only be visible to staff.
     
  13. haz
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    wait so nvm i just did the hide thing

    Hey and u wanna talk in dc if u can, it would be much easier

    So if i can't cancel them im perm banned?
     
    Last edited by a moderator: Apr 24, 2021
  14. haz
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    Hi, sorry its been a while i cant close them unfortanetly
     
  15. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    Thank you for creating an appeal, but unfortunately your appeal has been denied.
    We strongly recommend reading through this thread here for any future appeals!
    Thread closed and moved to Appeals Archive.
     
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