Gifting a rank didn't work

Discussion in 'Help Archive' started by LetsGZ, Feb 16, 2020.

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  1. LetsGZ
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    LetsGZ New Member

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    So I just bought the premium rank for me and a friend of mine. I received it but he didn't.
    I used the "gift this package" option and I entered his MC-IGN.

    Maybe it happened because I bought them in the same transaction?

    Thanks in advance! c:
     
    LetsGZ, Feb 16, 2020
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  2. Bossgamer
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    Bossgamer Super Moderator Super Moderator

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    Leeeroieee or Kerahna may be able to transfer the rank over to your friend for you.
     
    Bossgamer, Feb 16, 2020
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  3. LetsGZ
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    LetsGZ New Member

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    How should I contact them?
     
    LetsGZ, Feb 16, 2020
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  4. Bossgamer
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    Bossgamer Super Moderator Super Moderator

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    I have tagged them so they should be notified of this thread from their alerts.
     
    Bossgamer, Feb 16, 2020
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  5. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    what is your username in game, and what is your friend's username?
     
    Kerahna, Feb 16, 2020
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  6. LetsGZ
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    LetsGZ New Member

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    Mine is "LetsGZ" and my friends is "IchBinDasMensch".
     
    Last edited: Feb 17, 2020
    LetsGZ, Feb 17, 2020
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  7. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    I see that it sent the premium rank to LetsGZ twice. I will manually send an upgrade to IchBinDasMensch. Please let me know once it goes through!
     
    Kerahna, Feb 17, 2020
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  8. LetsGZ
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    LetsGZ New Member

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    Yup it worked! Thank you very much c:
     
    LetsGZ, Feb 17, 2020
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  9. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    Thank you for your thread on a recent issue. The issue has been resolved.
    This thread has been moved to the Help Archives.
     
    Kerahna, Feb 17, 2020
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