Resolved I cant get in to my minecraft account

ik i should post this on the mc forums but i cant get that to work my mc account isnt working before i had this problem i only could play offline now it says play demo and buy minecraft to expierence the full version or whatever this happened after i logged in & out im scared and im gonna have to restart can anyone help me? i tried logging in on the minecraft website but it wont let me put in the username/pw i can only get in my sisters mojang account and i can get on sb with it but shes only skyknight and im skytitan

 

Hi, this isn't something we can directly help with. I am guessing it would be a case of googling or email Minecraft support??
Have you tried re downloading the launcher and adding your accounts back?

 

ig i could try that

 

I had to contact microsoft with screenshots of my username and gave them my original email address they took about 2 to 3 days to come back to me but it was fixed for me this is how the conversation started

Zeal (Minecraft Help)


Hi there!

To ensure you get the best assistance as quickly as possible, please provide the following information.
Transaction ID or Gift Code from the purchase of the account:

What is the email you used when purchasing this account (email your receipt was sent to):

Payment Method (Mastercard, Visa, PayPal, etc.):

Last four of the Credit Card used for purchase (if applicable):

Month and Year you made the purchase:

Country and Zipcode the purchase was made in:

Have you purchased a Realm subscription on this account:

A picture of your receipt sent to your email after purchase:


Best wishes,

Zeal

 

Thank you for your thread on a recent query! It seems like it has now been resolved.
This thread has been locked moved to Help Archive.