Help Me

Discussion in 'Help Archive' started by TehRlyGudPrayer, Apr 26, 2019.

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  1. TehRlyGudPrayer
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    TehRlyGudPrayer Member

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    I bought preinum 2 days ago (4/24/19) and since then, I haven't recieved any benifits of premium. I don't know if this is a glitch or a bug, but I wasted $5 on this and all i really want is premium.
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    Day 3 of no word of any progress, give it up for day 3.
    Seriously i know the staff has a life, and they are doing thier best, please take ur time, but at the same time, speed it up lol (take ur time i can wait for real)

    Good News!! Thanks to the amazing staff, this is no longer a problem, and i have my prenium!! Thanks to everyone who helped!
     
    Last edited: Apr 30, 2019
  2. Monster_Sparklez
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    Monster_Sparklez Yee yee Bubba Premium Premium

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  3. TehRlyGudPrayer
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    TehRlyGudPrayer Member

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    no i bought it under my ign, TehRlyGudPrayer
     
    Last edited: Apr 26, 2019
  4. Cyk753
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    Cyk753 Super Moderator Super Moderator Staff Applicant Advisor

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    I am going to move your thread over to donor and donation issues. Hang in there. You will get help.
     
  5. TehRlyGudPrayer
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    TehRlyGudPrayer Member

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    ok thanks, new to this so i just put it on help.
    Ur a mod, is there anything u can do?
     
  6. Cyk753
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    Cyk753 Super Moderator Super Moderator Staff Applicant Advisor

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    Only our managers, Leeeroieee or Kerahna can look into this issue for you.
     
  7. Blyx
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    Blyx Senior Member

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    Kerahna and Leeeroieee
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  8. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    I see an order made under your username but the transaction is showing up on buycraft as an error, and it’s not clear what happened. Can you check from your bank account/credit card side to see how much was actually charged to your account?

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  9. TehRlyGudPrayer
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    TehRlyGudPrayer Member

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    I was charged of the $5 on my debit card.
    I understand that there has been an error on the system, but is there anything that can be done?
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    Last edited by a moderator: Apr 29, 2019
  10. Leeeroieee
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    Leeeroieee Well-Known Member Premium

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    Thank you for your thread on a donation issue. The issue has been resolved.
    This thread has been moved to the Help Archives.
     
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