Rank not updating

Discussion in 'Help Archive' started by Borat4Dubs, Feb 3, 2019.

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  1. Borat4Dubs
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    Borat4Dubs Active Member

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    recently bought D250 Ive bought it many times in the past but this time im having issues its not updating
     
  2. Bossgamer
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    Bossgamer Super Moderator Super Moderator

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    What is the name of the account you bought it for?
     
  3. Borat4Dubs
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    Borat4Dubs Active Member

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    xXYiffDaddyXx and yes trying to Chang name lol


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  4. Bossgamer
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    Bossgamer Super Moderator Super Moderator

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    Alright possibly Kerahna or Leeeroieee could give you some more assistance. For now, please check if you have the transaction receipt that should have been sent to your email, to confirm that it has been processed.
     
  5. Borat4Dubs
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    Borat4Dubs Active Member

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    I have receipt definitely been processed I got the 32 dia and 7 spawners in classic just not a rank update


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    It’s been more than 24 hours


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    Last edited by a moderator: Feb 3, 2019
  6. Bossgamer
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    Bossgamer Super Moderator Super Moderator

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    Thank you for checking. We will wait for Lee or Kerahna to respond now, who can confirm whether the upgrade has been processed or not.
     
  7. Borat4Dubs
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    Borat4Dubs Active Member

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    K ty for the assistance and your time


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  8. Leeeroieee
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    Leeeroieee Well-Known Member Premium

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    I see that your rank is showing as Skytitan on /skyblock. The commands for the classic server are still pending. You have to be logged on to /classic for at least five minutes before your purchases can be delivered there.
     
  9. Borat4Dubs
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    Borat4Dubs Active Member

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    yea i was logged on for more than that way more last night

    im on rn and will be for a while if you'd like to see for yourself
     
    Last edited by a moderator: Feb 3, 2019
  10. Bossgamer
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    Bossgamer Super Moderator Super Moderator

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    Could you possibly screenshot it for us, with your /realname if you have a nickname?
     
  11. Borat4Dubs
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    Borat4Dubs Active Member

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    k i have to use a nickname du to my unforgiving name till my minecraft cooldown is over to be able to change my name but my nick is Bramatic_

    my ign is xXYiffDaddyXx

    here u go this is /realname
     

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    Last edited by a moderator: Feb 3, 2019
  12. Leeeroieee
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    Leeeroieee Well-Known Member Premium

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    I'm not sure why it didn't apply the purchases on /classic even though you were online. I've gone ahead and processed your rank upgrade manually and placed the items inside your ender chest for safekeeping.
     
  13. Borat4Dubs
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    Borat4Dubs Active Member

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    Ty


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  14. Leeeroieee
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    Leeeroieee Well-Known Member Premium

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    Thank you for your thread on a donation issue. The issue has been resolved.
    This thread has been moved to the Help Archives.
     
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