Staff inactivity

Discussion in 'Discussion' started by Mai, Sep 25, 2018.

  1. Bossgamer
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    Bossgamer Super Moderator Super Moderator

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    Moist Frapple, in the politest way possible, I feel like you are taking this completely out of context here. I was not saying "I am better than everyone else and you should have to respect the mods no matter what". No way, of course not. I don't believe my rank should mean superiority and that people should "follow me" due to me being a super moderator. You can agree or disagree with me all you want, I'll respect that and move on with it, as anyone should.

    If I angered you or anyone in any way, that's not how my post was meant to come across, and I apologise if that is the case. I'm struggling to further explain what my post meant since you personally don't know the backstory to Emerald's post, which is totally not your problem.

    I personally do not find a disturbance in the post, however, I can deeply empathise how the responding side may feel, especially after also being called hypocrites. Bringing constant negativity will affect the views of others and make them negative which will further the diminishing of the playerbase. Every staff that still remains staff all still have passion for the server.

    The managers do a whole bunch behind the scenes that nobody else sees, not even most staff. Managers are managers because not only do they do the jobs of a helper, moderator and super moderator, but they also manage things I could never imagine dealing with as a super moderator.

    In my opinion, bringing attention to the constructive criticism is the most efficient way of fixing problems, instead of there being a continuous circle of negativity which greatly affects the views of a situation in an unpleasant manner.

    And I agree that if you're inactive for a long period of time then another member of the community who are capable of doing the job should replace them. However, you're missing a point here. You can back up your statements with examples all you like, however specifically targeting one member of staff isn't alright at all. You can't speak for them, because you don't know why they are inactive. They could be having severe problems irl for all you know.


    I cannot stress any further that this is my opinion against yours. I have tried to make this sound as kind and as professional as possible, and if that's not good enough then so be it. The only reason I brought up that post directly to Emerald was because he had things explained to him in a report by several staff, including managers, he disagreed with that and decided to publicly criticize in a way that was not beneficial, especially after he had things explained directly to him in previous situations. I respect Emerald and he is my friend, I do not intend to hurt his feeling, I only intended to help him empathize how the receiving end may feel towards his previous posts, some of which you have not seen.
     
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  2. Moist Frapple
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    Moist Frapple Well-Known Member

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    I know you are not saying that, nor did I think or mention that you are saying that, but you do need to realize that in the eyes of a new player/'greybeans', you are extremely influential and they will always go by what you say, as they should.

    You didn't anger me, what you said was barely harmful? It was just me portraying a point that you need to understand that we are trying to find the root of the problem and it being shaken off isn't helping anyone nor the server. I don't particularly care or want to know about Emerald's back story, as like you said its not my problem (No offense Emerald). But now that you have brought it up, I know that Emerald has been violated and maybe he didn't want people like me knowing about that?

    If you have a passion for the server while being extremely inactive I would think, if you were 'passionate for the server' you would resign and let someone else more 'passionate' fulfill your spot.

    Yes, I would presume most of the work done by the managers is behind the scenes, but why? Why does it need to be behind the scenes? If you are doing work let us know, give us updates like the developers. Obviously if it is anything confidential you wouldn't share it, but if it's a decision for the server for example, let us chip in? After all we are the ones keeping it up and running...

    How can I possibly give someone that is inactive constructive criticism other than be more active? No one can comment on their moderating skills because they barely do that?

    Again perhaps we are reading different posts, but I don't see any names? Any casual reader wouldn't know who we were talking about and think that every moderator was active because they have totally forgot about those that aren't as they have been away for so long. Yes they could be having severe problems IRL, so let us know, It's the community you are letting down and if you cant even jump on discord for 2 minutes and say why, what or when about your problem you are obviously too caught up IRL and should leave.

    I wonder if this is the attitude of those that are inactive.


    This isn't me taking a hit at you, and I don't wish to leave a stain within your perspective on me. I and others simply just want the best for the server.
     
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  3. Fun
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    Fun Tyler Jøseph Premium

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    Hello!

    I understand the frustration with inactivity. I know I am terribly inactive, and I should probably leave as everyone is upset about inactivity at this time, but I've stayed so far as I'm the only forum admin, and I don't want to leave Skyblock without one. If anyone needs me, they can shoot me a message on discord, and I will try to help as soon as possible. Seeing as I'm either always at school or doing homework, I rarely have time to get on, but I will try to make time if there is an issue. I'm sorry everyone is disappointed, but this is really the best I can do at the time. Hopefully in the future, if I'm still here, I will try to be more active, but I certainly do not have enough time as I used to right now.

    Some of you are misinformed, however. I, or Kera, have not stated specific staff are not inactive when they clearly are. We're not blind or anything. Currently, we believe if a staff can make a contribution at some point, then it should be ok as we are limited with staff, so any help is nice. I know you guys are saying, "Just promote more people," but there is more thought going into staff than you might think. It's better to have quality staff, as in trustworthy, rather than quantity of staff.

    I am truly sorry some of you are upset, and I will try to talk to Ker about inactive staff who are not actually busy. For now, please do not bash inactive staff. It's not encouraging. Many of us try our best to help out, and there is only so much we can do.

    We cannot just "let someone else more passionate fill our spots" because we cannot be positive who those people are without a good period of observation. Ker and I are am trying to get feedback for new staff all the time, but it takes a bit for us to be able to make sure someone is ready. I can't say I do a lot of things for the server right now, but there are things we do behind the scenes when we can. We can't just put everything we talk about out there, though.

    We also want the best for the server. That is why I refuse to abandon it right now where there is no one to fill certain spots. I will try my hardest to get on and help when I can, but for now, please bear with us.

    Thanks for listening, I hope you guys have a wonderful time here (;
     
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  4. Mai
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    Mai serendipity Discord Moderator Premium Premium

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    Thank you.
    If this is the best that can be done at the moment, then I guess we'll have to accept things the way they are. The staff team doesn't have many moderators ((well as much as before)) so it does make sense as to why the team needs all the help it can get.

    I'm concerned about current staff who do a lot but are stuck in their current position. I don't know what happens within the staff team but some staff are clearly very active and have been for a while now. I think the team and server would benefit a lot if these active staff members were to be promoted to a higher position.

    You said you aren't leaving this position because there's no one else who can take charge. Have you tried looking for someone else? Like to take over as forum admin?

    But anyways, thank you for responding and for explaining a few things.
     
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  5. Brandon
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    Brandon Active Member

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    There’s been 4 promotions in the past week?
     
  6. Fun
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    Fun Tyler Jøseph Premium

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    I have, I am unsure of who Crew will be ok with as a forum admin, I'll talk to him soon when I get the chance. The other issue is having someone teach the new admin how to use permissions and what not to do as there are many things to teach, and I am not in a good position to do this at the time, and I don't think Lee is either.
     
  7. Brandon
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    Brandon Active Member

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    Just stay admin, you’re good at what you do. People are complaining because they want to. If you’re busy and unable to come online for a reason, then we should all just wait. Obviously you try make the time when you can to come on.

    Would be different if you simply lost interest
     
  8. Nightflaime
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    Nightflaime Well-Known Member

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    Even if no staff online there are always people watching chat and if needed know how to get ahold of a staff member.
     
  9. Mai
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    Mai serendipity Discord Moderator Premium Premium

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    I see.

    Nobody said she isn't great at what she does. I literally wrote how she's a great forum admin on the thread. But the thing is some things need to be done quickly. For example, premium titles. As I said before, fun was not online for a month (she had her reasons, understandable) meaning that whoever got premium in that month and requested for a custom title change, it wouldn't have been done. That's what I'm trying to say. Some things need to be done quickly, and require a staff member that is active.

    Yes. What is the point of having inactive staff on the team though? What you said is besides the point.
     
  10. Moist Frapple
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    Moist Frapple Well-Known Member

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    I feel as though this is the difference. By inactive staff I don't only mean on the server, personally I mean all platforms, discord and the forums as well. Your on holiday? That's okay its not hard to download discord on your phone...
     
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  11. Wardalicious
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    Wardalicious Well-Known Member Premium

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    I'd like to give my input on some of the aforementioned topics:


    As far as ability, there are quite a few players, myself including, who are extremely versed in XenForo, and have been working with it, for years.

    The problem does arise, when it comes to WHO Noobcrew will trust. This is extremely important, and shouldn't be taken lightly. However, this also ties into my previous post. If he was talking to the players, and interacting with them, he would very quickly see what they are like, who are the trust-worthy ones, and who would be good for staff positions. This server is extremely small, and time spent with the players, is not an impossibility.

    I, personally, wholeheartedly believe he should be.


    This is true, however, most are extremely new, and can't undertake what some of the veterans can. There are plenty of active staff, who can be given more responsibility, as they have proven, over and over, that they can be trusted.


    This is VERY true. There are many players who are constantly looking out for the server. Some can even get a mod on, at a moments notice. Which is EXTREMELY beneficial to the server.


    I do not believe anyone is telling Fun to resign. She has done an immense amount for the server, and has been extremely helpful in the running of the forums.

    However, I do believe she should have help. If she is not able to be around, someone else should be there to assist. I don't know if Kerahna can. If she can-great! If not, then it would be beneficial to promote someone who can help.

    There is only so much an SMod can do.


    No one wants you to leave. However, one must acknowledge that they need help. We would rather you focus on real life, then on this server. This server is not going to make you a living. Many people have the ability to run the forums, but a chance isn't really given. If you had "auditions" or "tests" or the like, then you could gauge that. However, without someone constantly, every day, watching the staff, and the players, it's difficult. This is a big issue, since you are not paid. You should be, or someone should be, so that they may fully commit to maintaining the forums/server. Putting this into actions, is a far different story. The server needs an ALL-IN manager, who can provide the necessary services to the server/forums, and who is available, every day, all day. I firmly believe this.

    The fact that you are willing to get on, when needed, means an immeasurable amount to us. For years, that was a HUGE issue. Not being able to call on someone you trust, who could get the job done. Now we do, and we are beyond grateful. That being said, I still believe there should be a full-time manager, who can take care of everything. Completely and totally.

    You would be surprised how many of those "passionate" people are also trustworthy. This boils down to actually talking to them, watching them, getting to know them, personally. Promoting someone with the knowledge and maturity to get the job done. However, you have to be willing to make the time to get to know them. Which is hard, in your current situations. Something needs to change.


    Please understand Fun, we have not talked and don't know each other, at all. I am speaking as a player, who has "seen it all." The players have waited years for things to change. And they have! For the better! I just want to see it keep getting better. This can be achieved by having someone there, every day, on beck and call, who knows what their doing, and can the job done.

    This is not a bash at you. I'm simply stating my position as a player, to your position, as the manager. :heart:
     
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  12. archerexpert777
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    archerexpert777 Senior Member

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    For me, If a staff is inactive for a period of time and he/she has made it public they can't be on for an excusable reasons like school, or some family event I think its fine because moderating skyblock isn't your number one goal, your goal is your life and finishing your schooling to get you where you need to be. We all have goals in our lives we want to accomplish, If you don't then that's alright......I guess (cough you need help if you can't find goals). Logging in game is probably the most challenging, believe it or not because it requires you to get on a computer (or laptop) and most of us are not dragging our PCs around (you need help if you are doing that) besides Minecraft can't be played cross platfrom. Since we have our phones (sometimes tablets) around us almost all the time, forums and discord can be accessible anywhere no matter where you are. So If you can't get on, it is a good thing to log in forums every now and then so that people don't think you forgot about this place. Same goes for discord
     
  13. Bossgamer
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    Bossgamer Super Moderator Super Moderator

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    All of your points are very valid, and I do agree with them. I respect you for the posts, it only allows me to understand the other side of the story.
    This doesn't change my perspective of you. You were simply sticking up for what you thought, as was I. We both have witnessed different things, so of course, we will have different views. Furthermore, I hope this does not interfere with how people view me as a player, and that I'm not as serious as my last few posts may be.
     

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